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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198001853
Report Date: 02/07/2024
Date Signed: 02/07/2024 11:14:21 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/29/2024 and conducted by Evaluator Dayna Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20240129111356
FACILITY NAME:VIRAMONTES FAMILY CHILD CAREFACILITY NUMBER:
198001853
ADMINISTRATOR:VIRAMONTES, RAMONAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 585-6927
CITY:HUNTINGTON PARKSTATE: CAZIP CODE:
90255
CAPACITY:14CENSUS: 3DATE:
02/07/2024
UNANNOUNCEDTIME BEGAN:
09:45 AM
MET WITH:Ramona Viramontes, LicenseeTIME COMPLETED:
11:45 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee did not prevent Lice
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
On February 7, 2024, at 9:45A.M., Licensing Program Analyst (LPA) Dayna Chambers conducted an unannounced complaint inspection to investigate the above allegation. LPA met with Licensee Ramona Viramontes. LPA observed 3 children upon arrival. Also present was Mirabel Rodriguez, assistant. During inspection, LPA reviewed children’s files, reviewed documents, conducted interviews, and obtained a current LIC9040 Roster. During inspection, LPA observed the home to be organized and clean.
Through interviews, record reviews, and observations, there have not been any enrolled children or staff with a case of lice since before 12/25/2020. LPA reviewed licensee’s records. LPA interviewed staff and licensee who took steps to notify the parents and disinfect on a daily basis during that period of time. In addition, the licensee took the child to an establishment to assist with removal of lice to assist the parent.
Based on interviews conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore these allegations are unsubstantiated. Exit interview was conducted with Ramona Viramontes, Licensee. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days.
Exit interview was conducted with Licensee Ramona Viramontes.

Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty.





Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Valarie Cook
LICENSING EVALUATOR NAME: Dayna Chambers
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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