<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198004506
Report Date: 01/16/2025
Date Signed: 01/16/2025 05:14:14 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/23/2024 and conducted by Evaluator Seung Lee
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20241023134842
FACILITY NAME:RODRIGUEZ FAMILY CHILD CAREFACILITY NUMBER:
198004506
ADMINISTRATOR:RODRIGUEZ, GLORIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 766-9248
CITY:LOS ANGELESSTATE: CAZIP CODE:
90006
CAPACITY:14CENSUS: 6DATE:
01/16/2025
UNANNOUNCEDTIME BEGAN:
02:00 PM
MET WITH:Gloria RodriguezTIME COMPLETED:
03:45 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Licensee handles children in a rough manner.
Licensee did not prevent child from injuring another child in care.

INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA met with Licensee Gloria Rodriguez.

During the course of this investigation, LPAs conducted interviews, reviewed documents, and made observations in regards to the above allegation.

The complaint alleges that Licensee handled Child#1 in a rough manner and did not prevent another child from injuring Child#1. The Licensee denied the allegations and made no disclosure. During the course of this investigation, Parents of children in care and children who were present at the facility were interviewed. Child#1 no longer attends the facility.

Page 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Katrina ChicoteTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20241023134842
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK CC RO, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: RODRIGUEZ FAMILY CHILD CARE
FACILITY NUMBER: 198004506
VISIT DATE: 01/16/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
During the investigation, LPA Lee did interview the parent of Child#1. The parent declined to have Child#1 interviewed by LPA Lee. The allegations of this complaint specified that there was an incident where Child#2 injured Child#1 at the facility. Child#2 was not present during any of the unannounced inspections conducted by LPA Lee. The Licensee stated Child#2 is only present part time and is only provided care occasionally.

This department has investigated the allegation that the Licensee handled a child in a rough manner and Licensee did not prevent a child from injuring another child in care. Although the allegations may have happened or is valid, there is not enough preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the allegations are found to be Unsubstantiated

Exit interview conducted with Licensee Gloria Rodriguez. Appeal rights discussed and explained.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain notice for 30 days during business hours will result in a civil penalty of $100.00 dollars.
SUPERVISOR'S NAME: Katrina ChicoteTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung LeeTELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:

DATE: 01/16/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2