198004654-9-23-2022-33-CC-CGUA-CK6RAK-20221013125112

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198004654
Report Date: 09/23/2022
Date Signed: 09/23/2022 03:47:40 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/12/2022 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 33-CC-20220712090737

FACILITY NAME:	LIGHTED WINDOW PRESCHOOL, INC.		FACILITY NUMBER:	198004654
ADMINISTRATOR:	SUZANNE JOHNSON		FACILITY TYPE:	850
ADDRESS:	1200 FOOTHILL BLVD.		TELEPHONE:	(818) 790-8207
CITY:	LA CANADA	STATE: CA	ZIP CODE:	91011
CAPACITY:	120	CENSUS: 65	DATE:	09/23/2022
		UNANNOUNCED	TIME BEGAN:	12:50 PM
MET WITH:	Annaliese Miller		TIME COMPLETED:	02:00 PM

ALLEGATION(S):

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Staff do not prevent children in daycare from being bullied

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced inspection for the purpose of delivering complaint findings. Upon arrival at 12:50PM, LPA was greeted by assistant director Annaliese Miller to whom the purpose of the inspection was explained. At 1:00PM LPA was given a tour of the facility where there were children present at the time of inspection.Census was taken. All children were napping per schedule. There were 17 children and 1 staff for Lady Bugs (2s), 17 children and 1 staff for Pandas (2s), 12 children and 1 staff for Kangaroos (3-4s), 12 children with 1 staff for Teddy Bears (3-4s), 10 children with 1 staff for Busy Bees (Pre-K), 12 children with 1 staff for Dragons (Pre-K), and 12 children with 1 staff for Zebras (TK).

During the course of the investigation, Interviews were conducted with five staff, seven children, and seven parents. LPA obtained documentation in the form of Facility Roster, Attendance sheets, Incident Reports, Ouch reports, and a documented incident.

REPORT CONTINUES PAGE 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220712090737

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LIGHTED WINDOW PRESCHOOL, INC.	FACILITY NUMBER: 198004654
	VISIT DATE: 09/23/2022

NARRATIVE

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Information from complainant indicates the facility is not preventing children in care from being bullied.

Staff interviews made no disclosures regarding the above allegation. Staff #2 states there have been situations with a parent whose child is accident prone. Staff #3 states that the same parent has had concerns of their child being bullied following an accidental injury but there has been no observed bullying by children, from any staff member. Staff state that there was no malicious intent behind the accidental injury to child.

Children made no disclosures regarding the allegation.

Parents made no disclosures regarding the allegation.

Based upon the evidence as presented above, this agency has investigated the allegation above and has determined that the allegations are Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

No deficiencies are being cited for the allegations listed above

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted with assistant director Annaliese Miller. Copy of report provided. Appeal rights provided and explained

END OF REPORT PAGE 2 of 2

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 09/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/23/2022

LIC9099 (FAS) - (06/04)

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