198004773-6-30-2023-54-CC-KCHS-CU52MB-20230726173053

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198004773
Report Date: 06/30/2023
Date Signed: 06/30/2023 06:00:34 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/08/2023 and conducted by Evaluator Mayra Rivera

COMPLAINT CONTROL NUMBER: 54-CC-20230608092926

FACILITY NAME:	COUNTY KIDS' PLACE		FACILITY NUMBER:	198004773
ADMINISTRATOR:	RODRIQUEZ, ELVIA		FACILITY TYPE:	830
ADDRESS:	2916 HOPE STREET		TELEPHONE:	(213) 744-6241
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90007
CAPACITY:	12	CENSUS: 8	DATE:	06/30/2023
		UNANNOUNCED	TIME BEGAN:	03:22 PM
MET WITH:	Kristine Manley, Director		TIME COMPLETED:	06:05 PM

ALLEGATION(S):

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Staff did not prevent day care child from being bitten

INVESTIGATION FINDINGS:

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On Friday, June 30, 2023, at 3:22 p.m., Licensing Program Analyst (LPA) Mayra Rivera conducted an unannounced complaint inspection regarding staff did not prevent day care child from being bitten. At approximately 3:37 p.m., LPA entered infant classroom and observed 2 infants napping and 4 infant free playing with 2 staff members present. During this visit, LPA interviewed director.

During the course of this investigation, Licensing Program Analyst Mayra Rivera conducted interviews with parents, staff and reviewed documentation. Of the three interviews conducted with parents, all disclosed no concerns with the care provided at the facility and know what the discipline policy for biting is. Two interviews stated their child have been bitten once and were notified by receiving an incident report. Of the five interviews conducted with staff, three stated they have tried to stop children from biting and all five stated there are strategies in place to prevent a child biting another child. Parent handbook provides information about incident/accident report given when the children are involved with the biting situation and staff are trained to recognize triggers and how to prevent and decrease incidents.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karen Chambers	TELEPHONE: (323) 981-3368
LICENSING EVALUATOR NAME: Mayra Rivera	TELEPHONE: (323) 629-7782
LICENSING EVALUATOR SIGNATURE:	DATE: 06/30/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20230608092926

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: COUNTY KIDS' PLACE	FACILITY NUMBER: 198004773
	VISIT DATE: 06/30/2023

NARRATIVE

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Based on interviews and documentation received, there is no evidence indicating staff did not prevent day care child from being bitten.

This agency has investigated the complaint alleging potential personal rights being violated. At this time, it is determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated. No deficiency given at this time.

Exit interview was conducted with Director Kristine Manley.

SUPERVISOR'S NAME: Karen Chambers	TELEPHONE: (323) 981-3368
LICENSING EVALUATOR NAME: Mayra Rivera	TELEPHONE: (323) 629-7782
LICENSING EVALUATOR SIGNATURE:	DATE: 06/30/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/30/2023

LIC9099 (FAS) - (06/04)

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