198004986-9-29-2021-33-CC-ACHO-C7Q8VW-20211011225147

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198004986
Report Date: 09/29/2021
Date Signed: 09/29/2021 12:44:18 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/03/2021 and conducted by Evaluator Jose Guzman

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20210803104014

FACILITY NAME:	KINDERCARE LEARNING CENTER		FACILITY NUMBER:	198004986
ADMINISTRATOR:	MARICRUZ FLORES		FACILITY TYPE:	850
ADDRESS:	10704 SCOTT AVE.		TELEPHONE:	(562) 947-7100
CITY:	WHITTIER	STATE: CA	ZIP CODE:	90604
CAPACITY:	66	CENSUS: 41	DATE:	09/29/2021
		UNANNOUNCED	TIME BEGAN:	12:10 PM
MET WITH:	Maricruz Flores, Director		TIME COMPLETED:	12:50 PM

ALLEGATION(S):

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Child made another child lick a toilet seat

INVESTIGATION FINDINGS:

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On 09/29/2021 at 12:10 p.m., Licensing Program Analysts (LPAs) Jose Guzman and Steven Tung conducted an unannounced complaint inspection to deliver findings of the above allegations. A risk assessment was conducted when entering the facility. LPAs met with Director, Maricruz Flores, who guided LPAs on a tour of the facility. There was a total of 41 children present with 8 staff.
Child made another child lick a toilet seat- Complainant alleged that a child made another child lick a toilet seat. LPA interviewed Staff #1 (S1), #2 (S2), #3 (S3), Child #1 (C1), #2 (C2), and #3 (3). No disclosures were made from S1, S3, C1, C2, and C3, however, according to S2, the incident did occur, but the date and details are unknown. Based on the evidence obtained during the course of the investigation through interviews, the evidence does not support, nor disprove the above allegation that a child made another child lick a toilet seat. Page 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jose Guzman	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20210803104014

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: KINDERCARE LEARNING CENTER	FACILITY NUMBER: 198004986
	VISIT DATE: 09/29/2021

NARRATIVE

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Therefore, the allegation has been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Exit interview was conducted with Director, Maricruz Flores.
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SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jose Guzman	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 09/29/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/29/2021

LIC9099 (FAS) - (06/04)

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