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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198004986
Report Date: 02/02/2023
Date Signed: 02/02/2023 01:43:16 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/23/2023 and conducted by Evaluator Cynthia Reyes
COMPLAINT CONTROL NUMBER: 33-CC-20230123105041
FACILITY NAME:KINDERCARE LEARNING CENTERFACILITY NUMBER:
198004986
ADMINISTRATOR:MARICRUZ FLORESFACILITY TYPE:
850
ADDRESS:10704 SCOTT AVE.TELEPHONE:
(562) 947-7100
CITY:WHITTIERSTATE: CAZIP CODE:
90604
CAPACITY:66CENSUS: DATE:
02/02/2023
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Maria CobianTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Personal Rights-Daycare child sustained injury while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Cynthia Reyes, conducted an unannounced complaint inspection regarding the allegation listed above. LPA met with Assistant Director Maria Cobian who took LPA on a tour of the facility. Complaint was gone over with Maria.

Per interview with the complainant it was stated that it is unknown where the mark on the child hand occurred.Complaintant stated child said a teacher did it. Per interviews with staff it was stated that no incident occured or was observed regarding the child getting hurt at the facility. Staff stated the mom brought up the incident of a small mark on the child's hand, two days later after she said it happened at the school. The child had been out of school for two days. Staff stated the child had brought a small transformer toy to school and held on to it though out the day, but that day when the assistant director was working with the child she did not notice any mark on the childs hand. The day when mom brought up the mark to the Director, the child was present and when asked if the teacher hurt him the child said no the teacher did not do it. Director took a photo of the small mark in front of mom with her permission. There are no statements indicating if the mark happened at the school or at home.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Cynthia ReyesTELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20230123105041
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: KINDERCARE LEARNING CENTER
FACILITY NUMBER: 198004986
VISIT DATE: 02/02/2023
NARRATIVE
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This agency has investigated the complaint alleging Day-care child sustained injury while in care. Based upon the evidence as presented above, this agency has investigated the allegation above and has determined that the allegation is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies are being cited for the allegations listed above.

Exit Interview conducted with Assistant Director Maria Cobian. The Notice of Site Visit (LIC 9213) – was given and must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Cynthia ReyesTELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:

DATE: 02/02/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/02/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2