198005398-2-19-2020-54-CC-TCON-BM72C8-20200226161615

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198005398
Report Date: 02/19/2020
Date Signed: 02/19/2020 01:55:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/13/2020 and conducted by Evaluator Denise Gibbs

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20200213084926

FACILITY NAME:	LEON FAMILY CHILD CARE		FACILITY NUMBER:	198005398
ADMINISTRATOR:	AIDA LEON		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 925-3365
CITY:	BELLFLOWER	STATE: CA	ZIP CODE:	90706
CAPACITY:	14	CENSUS: 4	DATE:	02/19/2020
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Aida Leon, Licensee		TIME COMPLETED:	11:30 AM

ALLEGATION(S):

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Personal Rights-Licensee pulled day care child's hair

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPAs) Denise Gibbs and Elka Chavez conducted an unannounced complaint inspection on 2/19/20 at 10:15 AM to investigate the above allegation. LPAs toured facility with licensee, Aida Leon. There were 4 children present during this visit.

During the course of investigation LPAs made observations and conducted interviews with licensee, parents, children and other adults. Interviews disclosed that when children misbehave throughout the day and when they do not want to sleep at nap time they get, "pow-pow" by the licensee. This was demonstrated by a hit on the hand with an opened hand, and a hit on the mouth with an opened hand and a hair pull. Licensee states that she does not hit children at her facility and she does not know where the word "pow pow" came from.

Based on the available information, the preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations, 102423(a)(4) Personal Rights, is being cited on the attached LIC. 9099D. ------------PAGE 1

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20200213084926

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LEON FAMILY CHILD CARE	FACILITY NUMBER: 198005398
	VISIT DATE: 02/19/2020

NARRATIVE

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This poses an immediate Health and Safety risk to clients in care.

Upon receipt of this report, the licensee shall post ANY licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the licensee will also provide copies to the parents of the children in care for up to one year.

A copy of the Parent Notification Requirements was provided to the licensee, along with a copy of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days.

Exit interview was conducted with Aida Leon, Licensee, including, but not limited to Appeal Procedures and Agencies Consultative Role. --------------------------PAGE 2

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2020

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20200213084926

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: LEON FAMILY CHILD CARE	FACILITY NUMBER: 198005398
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 02/19/2020

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Request Denied Type A 02/21/2020 Section Cited CCR 102423(a)(4)	1 2 3 4 5 6 7	102423(a) Personal Rights Each child...family child care home shall have certain rights...(4) To be free from corporal or unusual punishment, infliction of pain...other actions of a punitive nature... This requirement was not met as evidenced by:	1 2 3 4 5 6 7	Licensee agrees to watch Personal Rights, on CCLD.childcarevideos.org, write a summary and send it to LPA by POC date 2/21/20. Licensee agrees to utilize her Resource and Referral agency to take a course pertaining to Personal Rights and Discipline. Once licensee has found a course they will send LPA proof of enrollment.
	8 9 10 11 12 13 14	Based on observation and interview licensee did not ensure the children's personal rights. Interviews disclosed that children are being hit with an open hand and thier hair is being pulled when they misbehave and/or do not nap. This poses an immediate Health, Safety or Personal Rights risk to children in care.	8 9 10 11 12 13 14	Licensee agrees to attend an Informal office meeting with LPA and Licensing Program Manager (LPM) date To be scheduled.
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise Gibbs	TELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:	DATE: 02/19/2020

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/19/2020

LIC9099 (FAS) - (06/04)

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