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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198005624
Report Date: 07/03/2019
Date Signed: 07/03/2019 01:40:31 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/09/2019 and conducted by Evaluator Rita Ramos
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20190509170058
FACILITY NAME:CHILDREN'S CENTER, INC., THEFACILITY NUMBER:
198005624
ADMINISTRATOR:LOVETT, MILDREDFACILITY TYPE:
850
ADDRESS:2419 GRIFFITH AVENUETELEPHONE:
(213) 749-7601
CITY:LOS ANGELESSTATE: CAZIP CODE:
90011
CAPACITY:98CENSUS: 75DATE:
07/03/2019
UNANNOUNCEDTIME BEGAN:
12:25 PM
MET WITH:Mildred Lovett, DirectorTIME COMPLETED:
01:55 PM
ALLEGATION(S):
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Staff hit day-care child
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPAs) Rita Ramos and Fabiola Vasquez conducted an unannounced complaint inspection to the above facility. LPAs met with Mildred Lovett, Director, who guided analyst on a tour of the facility. There were 13 staff present with 75 children upon arrival.

During the investigation LPAs obtained a copy of the facility roster, a copy of the disclipline policy, and conducted interviews with staff and children.

Information provided by the complainant inidcates that Child #1 disclosed that Staff #1 hit Child #1.

Director states that the facility has a discipline policy in place and children are re-directed, provided with activites and are not hit or harmed by staff.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20190509170058
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CHILDREN'S CENTER, INC., THE
FACILITY NUMBER: 198005624
VISIT DATE: 07/03/2019
NARRATIVE
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Staff #1 disclosed that they did not hit Child #1. However, did state that Parent #1 addressed a hand game that Staff #1 played with Child #1 in which Parent #1 addressed the concern. Staff #3 disclosed that when children are not behaving, they will have one-on-one interactions with staff and will also play a game of "patty-cake."

When interviewing Child #1, Child #1 did not make any disclosures that Staff #1 hit them.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Mildred Lovette, Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

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SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Rita RamosTELEPHONE: (323) 981-3985
LICENSING EVALUATOR SIGNATURE:

DATE: 07/03/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/03/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2