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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198005624
Report Date: 12/20/2019
Date Signed: 12/20/2019 11:24:40 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/18/2019 and conducted by Evaluator Dayna Chambers
COMPLAINT CONTROL NUMBER: 54-CC-20191118135055
FACILITY NAME:CHILDREN'S CENTER, INC., THEFACILITY NUMBER:
198005624
ADMINISTRATOR:LOVETT, MILDREDFACILITY TYPE:
850
ADDRESS:2419 GRIFFITH AVENUETELEPHONE:
(213) 749-7601
CITY:LOS ANGELESSTATE: CAZIP CODE:
90011
CAPACITY:98CENSUS: 82DATE:
12/20/2019
UNANNOUNCEDTIME BEGAN:
11:00 AM
MET WITH:Mildred Lovett, DirectorTIME COMPLETED:
11:45 AM
ALLEGATION(S):
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Ratio/Operating Out of Ratio
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) conducted an unannounced complaint inspection to deliver findings on the allegation of LICENSE: STAFFING, Licensee operating out of ratio. At 9:30AM, LPA met with Mildred Lovett, Director and Susana Llamas, Site Supervisor and toured the center. LPA observed 82 children are present at today’s visit and being supervised by 14 Staff. Teacher-child ratios were observed to be in accordance with Title 22 Regulations. All children were observed to be under visual supervision of a teacher during my inspection.

Based on LPA’s observations, interviews conducted, and information obtained, the allegation regarding Ratio/Capacity is Unsubstantiated.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20191118135055
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CHILDREN'S CENTER, INC., THE
FACILITY NUMBER: 198005624
VISIT DATE: 12/20/2019
NARRATIVE
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The center capacity maximum is licensed for 98 children. LPA took a census during the first visit on 11/21/2019. The facility had 80 children in care on the first visit to center. There were 13 staff present with 80 children upon arrival. This center has 6 operating classrooms. Classroom #3 (2 teachers, 13 children (3.5-4 yrs. old), Classroom #4 (2 teachers, 14 children (4 yrs. old), Classroom #5-(2 teachers, 14 children (4 yrs. old) Classroom #6 (3 teachers, 11 children, (2 & 3 yrs. old), Classroom #7 (2 teachers, 14 children (early 3 yrs.), and Classroom #8 -(2 teachers, 14 children – (4 yrs. old) - capacity 80. Teacher-child ratios were observed to be in accordance with Title 22 Regulations. All children were observed to be under visual supervision of a teacher during my inspection.

The center sometimes has special events at which time they bring all of the children together with all of the centers staff. For example: The center will have special events, special holiday celebrations, Program for parents, and nature walks.

LPA Chambers obtained information regarding the centers cleaning schedule. The center has custodians that work every day. One custodian in the AM from 6am - 2:30pm and one in the PM 4:30pm to 6:00PM. The custodians clean every classroom, clean floors, and restrooms, and all other areas of the facility inside and outside. LPA observed the custodians cleaning during each inspection and specifically noted the bathrooms and floors were being cleaned during my visit. The complaint mentioned that there was a staff member named Myra. LPA obtained information that stated there is not a staff member named Myra that works at this center. LPA Chambers attempted to reach the anonymous reporting party to discuss details of the complaint but could not be reached.

Based on interviews conducted and information obtained, the allegation regarding ratio/ operating out of ratio is Unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore these allegations are unsubstantiated. Exit interview conducted with Mildred Lovett, Director.
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 12/20/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/20/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2