198006133-10-29-2020-54-CC-TCON-BVG37Y-20201117170044

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198006133
Report Date: 10/27/2020
Date Signed: 10/29/2020 03:14:36 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/11/2020 and conducted by Evaluator Tiffanie Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20200911135956

FACILITY NAME:	DOWNEY CHRISTIAN EARLY LEARNING CENTER		FACILITY NUMBER:	198006133
ADMINISTRATOR:	NOBLE, SANDRA		FACILITY TYPE:	850
ADDRESS:	10335 PARAMOUNT BLVD.		TELEPHONE:	(562) 927-7540
CITY:	DOWNEY	STATE: CA	ZIP CODE:	90241
CAPACITY:	50	CENSUS:	DATE:	10/27/2020
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Christine Bulahan, Director		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Personal Rights- Staff yelled at children.
Personal Rights- Staff refused children to use the restroom.

INVESTIGATION FINDINGS:

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Due to COVID-19 and precautionary measures, Licensing Program Analyst (LPA) T. Tran delivered the final findings of the above complaint allegations by use of via telephone with director Christine Bulahan on 10/27/2020.
During the course of the investigation through records reviewed and interviews conducted, it revealed that none of the interviewed parties observed any center staff yelled at the children in care. During the interview with children and staff regarding the restroom usage at the facility, both disclosed that children have access to the restroom at all times. Beside the restroom schedule, there are always staff available assisting children to the restroom. Therefore, the evidence does not support, nor disprove the above allegations of children personal rights were violated, the above allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.
An exit interview was conducted with the Director. This report along with a notice of site visit, a copy of the appeal rights was via emailed to the Director. Via email with a read receipt or confirmation of receipt of email, which will act as the Director's signature.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Tiffanie Tran	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 10/27/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/27/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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