198006164-11-6-2019-54-CC-BVON-BHQ22T-20191107160114

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198006164
Report Date: 11/06/2019
Date Signed: 11/06/2019 08:31:32 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2019 and conducted by Evaluator Armando J Lucero

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20190729111322

FACILITY NAME:	EDU CARE PRESCHOOL		FACILITY NUMBER:	198006164
ADMINISTRATOR:	ELLIOT, SONNA		FACILITY TYPE:	850
ADDRESS:	4300 BELLFLOWER BLVD.		TELEPHONE:	(562) 377-1300
CITY:	LAKEWOOD	STATE: CA	ZIP CODE:	90713
CAPACITY:	69	CENSUS: 17	DATE:	11/06/2019
		UNANNOUNCED	TIME BEGAN:	08:00 AM
MET WITH:	Victoria Paterno, Director		TIME COMPLETED:	08:50 AM

ALLEGATION(S):

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Teacher hit daycare child
Teacher handled daycare child roughly with injury
Teacher yelled at daycare child
Staff failed to report incidents to authorized representative

INVESTIGATION FINDINGS:

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An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) A. Lucero regarding the allegations above for the purpose of delivering findings. LPA met with Director Victoria "Vikki" Paterno.

Complaint alleges teacher hit daycare child, teacher handled daycare child roughly with injury, teacher yelled at daycare child, and staff failed to report incidents to authorized representative. Interviews were conducted with facility staff who deny allegations. LPA interviewed currently enrolled children and parents, no disclosures were made.

Due to conflicting information received during interviews conducted, LPA is unable to determine if teacher hit daycare child, teacher handled daycare child roughly with injury, teacher yelled at daycare child, and staff failed to report incidents to authorized representative.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 11/06/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20190729111322

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: EDU CARE PRESCHOOL	FACILITY NUMBER: 198006164
	VISIT DATE: 11/06/2019

NARRATIVE

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Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are Unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview conducted with the Licensee, during which appeal rights were given and explained. A copy of the Appeal Rights (LIC 9058 01/16) was provided. The Licensee’s signature on this report acknowledges receipt of rights.

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 11/06/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/06/2019

LIC9099 (FAS) - (06/04)

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