198006258-2-14-2020-54-CC-TCON-BM8TGG-20200228134305

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198006258
Report Date: 02/14/2020
Date Signed: 02/14/2020 10:38:01 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/18/2019 and conducted by Evaluator Reiko Jones

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20191218152241

FACILITY NAME:	BELMONT SHORE CHILDREN'S CENTER		FACILITY NUMBER:	198006258
ADMINISTRATOR:	ANNA MARTINEZ		FACILITY TYPE:	850
ADDRESS:	30 S. TERMINO		TELEPHONE:	(562) 439-3369
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90803
CAPACITY:	70	CENSUS: 37	DATE:	02/14/2020
		UNANNOUNCED	TIME BEGAN:	09:57 AM
MET WITH:	Anna Martinez; Director		TIME COMPLETED:	10:47 AM

ALLEGATION(S):

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Personal Rights
Over Capacity

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Reiko Jones-Modeste conducted an unannounced visit to deliver findings surrounding the complaint allegations listed above. LPA toured facility with Director Anna Martinez . There were 37 children present during this visit.

On 12/20/19 and 2/5/20 LPA observed the 2 y/o (Guppie) classroom in significant compliance with one qualified Teacher and one Aide caring for no more than nine children on either day. On 12/20/19 LPA reviewed the Facility Roster and found 10 children enrolled. On 2/05/20 LPA reviewed the facility roster and found 10 children enrolled in the Guppie classroom. No disclosures were made by staff or parents regarding this allegation.

On 12/20/19 and 2/5/20 LPA observed the 2 y/o (Guppie) classroom in significant compliance, with one child toileting without assistance only observation which follows informal Center policy. LPA determined this allegation is UNSUBSTANTIATED. LPA also observed Guppie teacher diapering a child with

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Reiko Jones	TELEPHONE: (323) 558-2739
LICENSING EVALUATOR SIGNATURE:	DATE: 02/14/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20191218152241

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: BELMONT SHORE CHILDREN'S CENTER	FACILITY NUMBER: 198006258
	VISIT DATE: 02/14/2020

NARRATIVE

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appropriate sanitation procedures including gloves, wipes, clean diaper and hand-washing for student and teacher.

Based on interviews with staff, informal policy surrounding toilet-training and general bathroom visits states, teachers are to assist with bathroom visits only when asked or when there is a health and safety concern. It is quite reasonable to assume some children who use the restroom without assistance and children who are actively being toilet-trained may or may not wipe themselves completely clean. During confidential interview with the RP, LPA confirmed the child in question was indeed being toilet-trained by staff.

Regarding naptime, LPA confirmed noise level in Guppie classroom during naptime was appropriate. On 12/20/19 and 2/5/20 LPA observed (Guppie) classroom during naptime in significant compliance with a small radio playing soft instrumental music, LPA determined this allegation is UNSUBSTANTIATED. In addition, during confidential interview with parents, LPA confirmed parents were satisfied with the toilet-training and napping policies.

Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove the alleged violation did or did not occur, therefore the allegation is UNSUBSTANTIATED.

Exit interview was conducted with Director Anna Martinez. The Licensee was provided a copy of their appeal rights as well as a Notice of Site Visit.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Reiko Jones	TELEPHONE: (323) 558-2739
LICENSING EVALUATOR SIGNATURE:	DATE: 02/14/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/14/2020

LIC9099 (FAS) - (06/04)

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