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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198006456
Report Date: 01/08/2020
Date Signed: 01/08/2020 11:50:59 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2019 and conducted by Evaluator Judy Mora
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20191205084754
FACILITY NAME:MAOF/WMMC-RAINBOW CHILDREN'S CENTERFACILITY NUMBER:
198006456
ADMINISTRATOR:MARIA RODRIGUEZFACILITY TYPE:
830
ADDRESS:1803/1807 PENNSYLVANIA AVENUETELEPHONE:
(323) 881-8877
CITY:LOS ANGELESSTATE: CAZIP CODE:
90033
CAPACITY:36CENSUS: 20DATE:
01/08/2020
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Maria Rodriguez TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Classroom operates out of ratio.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Judy Mora conducted an unannounced inspection to conclude the investigation for the above complaint allegation. LPA toured facility with Director, Maria Rodriguez. LPA observed 06 infants with 02 staff in Infant 1A, 3 infants with 03 staff in Infant 1B, and there were a total of 11 toddlers, 03 of which were on the play ground with 03 staff and 8 were in transition.

During the course of the investigation LPA conducted interviews, reviewed and obtained copies of infant sign in and out sheets from the time periods of November 2019 through December 6, 2019. LPA also obtained copies of infant staff time sheets for the same period. Based on the time sheets, it was found that on December 2, 2019 there were 8 infants total in Infant 1A before 8 AM and only one staff present during that time.




*REPORT CONTINUES ON NEXT PAGE
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 981-3371
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20191205084754
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MAOF/WMMC-RAINBOW CHILDREN'S CENTER
FACILITY NUMBER: 198006456
VISIT DATE: 01/08/2020
NARRATIVE
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Based on the available information, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations,(Title 22, Division 12 & Chapter Number 1), are being cited on the attached LIC. 9099D.

Title 22, Division 12, Chapter 1, Subchapter 02. Infant Care Centers, Section 101416.5 (b) Staff-Infant Ratio states, there shall be a ratio of one teacher for every four infants in attendance.

Upon receipt of this report, the licensee shall post ANY licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the licensee will also provide copies to the parents of the children in care for up to one year.

A copy of the LIC 9224 - Acknowledgement of Receipt of Licensing Reports was provided.

Exit interview was conducted with Director, Maria Rodriguez. Appeal rights and procedures were explained.



*END OF REPORT
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 981-3371
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 33-CC-20191205084754
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MAOF/WMMC-RAINBOW CHILDREN'S CENTER
FACILITY NUMBER: 198006456
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/08/2020
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/09/2020
Section Cited
CCR
101416.5(B)
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Staff-Infant Ratio
There shall be a ratio of one teacher for every four infants in attendance.
This requirement was not met as evidenced by staff time sheet and children's sign in and out review. It was found that on December 2, 2019 there were 8 infants total in Infant 1A before 8 AM and only one staff
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Director states she that a new early head start program starting they will have 6 children and 2 teachers. LPA will be sent a copy of plan.
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 present during that time. This poses an immediate risk to the health and safety of chidlren in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 981-3371
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2020
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2020
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/05/2019 and conducted by Evaluator Judy Mora
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20191205084754

FACILITY NAME:MAOF/WMMC-RAINBOW CHILDREN'S CENTERFACILITY NUMBER:
198006456
ADMINISTRATOR:MARIA RODRIGUEZFACILITY TYPE:
830
ADDRESS:1803/1807 PENNSYLVANIA AVENUETELEPHONE:
(323) 881-8877
CITY:LOS ANGELESSTATE: CAZIP CODE:
90033
CAPACITY:36CENSUS: 20DATE:
01/08/2020
UNANNOUNCEDTIME BEGAN:
08:40 AM
MET WITH:Maria Rodriguez TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Staff failed to properly wash and disinfect objects used by children.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Judy Mora conducted an unannounced inspection to conclude the investigation for the above complaint allegation. LPA toured facility with Director, Maria Rodriguez. LPA observed 06 infants with 02 staff in Infant 1A, 3 infants with 03 staff in Infant 1B, and there were a total of 11 toddlers, 03 of which were on the play ground with 03 staff and 8 were in transition. This is an ammended report of the original report completed on 01/08/20 to change the verbage of the findings. The findings have not changed and remain Unsubstantiated.

During the course of the investigation interviews were conducted with staff from the infant and toddler classrooms. LPA also reviewed and obtained copies of infant sign in and out sheets from the time periods of November 2019 to the current date. LPA also obtained copies of infant staff time sheets for the same period. Monthly Sanitizing and Disinfecting logs for the 2019 year were also obtained.


*REPORT CONTINUES ON NEXT PAGE
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 981-3371
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20191205084754
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MAOF/WMMC-RAINBOW CHILDREN'S CENTER
FACILITY NUMBER: 198006456
VISIT DATE: 01/08/2020
NARRATIVE
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The RP had indicated on the complaint that staff disclosed that the classroom is sanitized once a month. During staff interviews it was disclosed that the entire classroom is in fact sanitized once a month, however, toys and objects which are mouthed by children are separated into a bin on a daily basis and disinfected separately from the rest of the classroom and outdoor equipment.

This agency has investigated the complaint alleging staff failing to properly wash and disinfect objects used by children. Although the allegation may have happened or is valid there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

Exit interview was conducted with Director, Maria Rodriguez. Appeal rights and procedures were explained and provided.




*END OF REPORT
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Judy MoraTELEPHONE: (323) 981-3371
LICENSING EVALUATOR SIGNATURE:

DATE: 01/08/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2020
LIC9099 (FAS) - (06/04)
Page: 5 of 5