198008514-2-12-2020-54-CC-TCON-BNRMRT-20200417095050

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198008514
Report Date: NO Visit Data Available
Date Signed: 02/12/2020 09:35:03 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
and conducted by Evaluator Timothy Fields

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20200121125641

FACILITY NAME:	RANDALL-WALKER FAMILY CHILD CARE		FACILITY NUMBER:	198008514
ADMINISTRATOR:	RANDALL-WALKER VALENCIA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 920-6308
CITY:	LAKEWOOD	STATE: CA	ZIP CODE:	90713
CAPACITY:	14	CENSUS: 0	DATE:
		UNANNOUNCED	TIME BEGAN:
MET WITH:	Valencia Randall-Walker		TIME COMPLETED:

ALLEGATION(S):

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Staff are not allowing an authorized representative to tour the facility.
Staff will not allow an authorized representative to pick up the daycare child.

INVESTIGATION FINDINGS:

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A Complaint investigation was conducted by Licensing Program Analyst, Timothy Fields for the purpose of investigating the above allegations. It has been alleged licensee refused to allow a parent to add their information to their child's emergency contact form and denied the parent access to the facility when their child is present.

After interviews conducted and court documentation obtained, it appears the issue is pertaining to a custody dispute. There is insufficient evidence to suggest licensee Valencia Randall-Walker was provided documentation outlining the custody arrangement. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegations are unsubstantiated.

An exit interview was conducted with licensee Valencia Randall-Walker. A copy of this report, notice of site visit, and appeal rights will be provided.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Timothy Fields	TELEPHONE: (323) 981-3431
LICENSING EVALUATOR SIGNATURE:	DATE:

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE:

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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