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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198008723
Report Date: 02/07/2024
Date Signed: 02/07/2024 04:29:30 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/03/2024 and conducted by Evaluator Monique Jessica Ayala
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20240103182955
FACILITY NAME:HARRY PREGERSON CHILD CARE CENTER, THEFACILITY NUMBER:
198008723
ADMINISTRATOR:MIRANDA VALDESCONAFACILITY TYPE:
830
ADDRESS:255 E. TEMPLE ST.TELEPHONE:
(213) 894-1556
CITY:LOS ANGELESSTATE: CAZIP CODE:
90012
CAPACITY:21CENSUS: 11DATE:
02/07/2024
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:America Torres, DirectorTIME COMPLETED:
04:00 PM
ALLEGATION(S):
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Other- Facility does not properly dispose of dirty diapers.
INVESTIGATION FINDINGS:
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On February 7, 2024, Licensing Program Analyst (LPA) Monique Ayala conducted an unannounced complaint investigation for the above allegations. A COVID-19 risk assessment was conducted prior to entering the facility. LPA met with director, America Torres who guided LPA on a tour of the facility. LPA observed 11 infants in care with 3 staff.

During the investigation, LPAs Ayala and Perry interviewed Staff #1 (S1) to Staff #4 (S4). LPAs were unable to interview Reporting Party (RP), due to RP remaining anonymous.

RP alleged, "Facility does not properly dispose of dirty diapers." Interviews conducted with S1-S4 disclosed that the toddler classroom does not have a tight fitted trash can for diaper disposal. Based on LPAs
observation, there was no lid on the trash can where diapers are disposed. LPA Ayala obtained photos.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana ChicoTELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica AyalaTELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20240103182955
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: HARRY PREGERSON CHILD CARE CENTER, THE
FACILITY NUMBER: 198008723
VISIT DATE: 02/07/2024
NARRATIVE
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Based on interviews conducted and LPAs observation the above allegation is deemed Substantiated. The preponderance of evidence standard has been met, therefore the above allegation(s) is found to be Substantiated. California Code of Regulations,(Title 22, Division 12 & Chapter Number 1), are being cited on the attached LIC 9099D.

An exit interview was conducted and a copy of this report was provided to director America Torres, along with Appeal Rights. A Notice of Site Visit was provided, Notice of Site Visit must be posted for 30 days.
SUPERVISOR'S NAME: Ana ChicoTELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica AyalaTELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20240103182955
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: HARRY PREGERSON CHILD CARE CENTER, THE
FACILITY NUMBER: 198008723
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/07/2024
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
02/16/2024
Section Cited
CCR
101428(d)(3)
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Infant Care Personal Services: When changing an infant's diapers, the following shall apply: Soiled disposable diapers shall either be disposed of as recommended on the packaging or placed in an airtight container for daily disposal outside of the center. This requirement was not met as
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Per director, the facility will place an order for a tight fitted trash can by POC date (02/16/2024).
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evidence by: Based on interviews with S1-S4 and LPAs observation the trash can in the toddler classroom does not have a tight fitted trash can for diaper disposal. This poses a potential health and safety risk for infants in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Ana ChicoTELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Monique Jessica AyalaTELEPHONE: 323-981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 02/07/2024
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/07/2024
LIC9099 (FAS) - (06/04)
Page: 5 of 5