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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198009366
Report Date: 05/07/2019
Date Signed: 08/22/2019 03:05:55 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2018 and conducted by Evaluator Karen Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20181030134836
FACILITY NAME:MCZEAL FAMILY CHILD CAREFACILITY NUMBER:
198009366
ADMINISTRATOR:MCZEAL, LATICIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 281-9000
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:14CENSUS: 2DATE:
05/07/2019
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:LaTicia McZealTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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Licensee hit children in care with an object.
INVESTIGATION FINDINGS:
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This complaint inspection was conducted by Complaint Specialist – LPA (CS-LPA) Karen Chambers, who met LaTicia McZeal for the purpose of providing the finding for the above pending allegation.

During the course of the investigation conducted by CS – LPA Karen Chambers, interviews were conducted with the Licensee, the reporting party, day-care parents, an attempt was made to interview day-care children but to no avail. Victim #1 was not interviewed due to their limited language skills. An attempt was made to interview victim #2 at the day-care but to no avail.

There were no issues or disclosures made by those day-care parents that were interviewed.

The Licensee during her interview stated she observed victim child #1 & 2 kissing and that it was more of an intimate kiss and not appropriate for children of their age. That she separated the two (2) and while saying “no, no, no” she tapped her finger on the lips of child #1.

Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)981-3368
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20181030134836
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: MCZEAL FAMILY CHILD CARE
FACILITY NUMBER: 198009366
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 05/07/2019
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
05/10/2019
Section Cited
CCR
102423(a)4
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Personal Rights: To be free from corporal or unusual punishment, infliction of pain, humiliation, intimidation, ridicule, coercion, threat, mental abuse, or other actions of a punitive nature. This requirement was not met as evidenced by: According to the Licensee, while correcting
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Per Licensee: When disciplining will notify the parent immediately. Will use time out as a form of discipline. If severe enough will ask parent to come and pick up child.
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 the actions of two day-care children, she tapped them on the lips; however there was no evidence that this was done with malice or the intent to cause harm.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)981-3368
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2019
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 33-CC-20181030134836
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MCZEAL FAMILY CHILD CARE
FACILITY NUMBER: 198009366
VISIT DATE: 05/07/2019
NARRATIVE
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By the Licensee tapping day-care child 1 on the lips with her finger this was a violation of their personal rights.

Based on interviews which were conducted the preponderance of the evidence standard has been met, therefore the above allegation(s) is found to be SUBSTANTIATED. California Code of Regulations, (Title 22, Division 12 & Chapter 3 (FCC) (1 DCC) number) are being cited on the attached LIC9099D

The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview conducted with the Licensee, during which appeal rights were explained. A copy of the appeal rights (LIC9058 01/16) were provided. The Licensee’s signature on this report acknowledges receipt of her rights.

SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)981-3368
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2019
LIC9099 (FAS) - (06/04)
Page: 3 of 5
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/30/2018 and conducted by Evaluator Karen Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20181030134836

FACILITY NAME:MCZEAL FAMILY CHILD CAREFACILITY NUMBER:
198009366
ADMINISTRATOR:MCZEAL, LATICIAFACILITY TYPE:
810
ADDRESS:10245 FLORA VISTA STREETTELEPHONE:
(562) 281-9000
CITY:BELLFLOWERSTATE: CAZIP CODE:
90706
CAPACITY:14CENSUS: 2DATE:
05/07/2019
UNANNOUNCEDTIME BEGAN:
10:20 AM
MET WITH:LaTicia McZealTIME COMPLETED:
11:20 AM
ALLEGATION(S):
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2
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9
Licensee inappropriately disciplined children in care resulting in injury.
INVESTIGATION FINDINGS:
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13
This complaint inspection was conducted by Complaint Specialist – LPA (CS-LPA) Karen Chambers, who met LaTicia McZeal for the purpose of providing the finding for the above pending allegation.

During the course of the investigation conducted by CS – LPA Karen Chambers, interviews were conducted with the Licensee, the reporting party, day-care parents, an attempt was made to interview day-care children but to no avail. Victim #1 was not interviewed due to their limited language skills. An attempt was made to interview victim #2 at the day-care but to no avail.

There were no issues or disclosures made by those day-care parents that were interviewed.

The Licensee during her interview stated she observed victim child #1 & 2 kissing and that it was more of an intimate kiss and not appropriate for children of their age. That she separated the two (2) and while saying “no, no, no” she tapped her finger on the lips of child #1; however there was no evidence that this resulted in any injury
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)981-3368
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20181030134836
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: MCZEAL FAMILY CHILD CARE
FACILITY NUMBER: 198009366
VISIT DATE: 05/07/2019
NARRATIVE
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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated

The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview conducted with the Licensee, during which appeal rights were explained. A copy of the appeal rights (LIC9058 01/16) were provided. The Licensee’s signature on this report acknowledges receipt of her rights.

SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)981-3368
LICENSING EVALUATOR SIGNATURE:

DATE: 05/07/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/07/2019
LIC9099 (FAS) - (06/04)
Page: 5 of 5