198010236-3-4-2021-54-CC-KCHS-C2NM74-20210503092055

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010236
Report Date: 03/04/2021
Date Signed: 03/04/2021 05:21:53 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/08/2020 and conducted by Evaluator Jeanette Estrada

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20201208115435

FACILITY NAME:	IBARRA FAMILY CHILD CARE		FACILITY NUMBER:	198010236
ADMINISTRATOR:	IBARRA, GISELA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 263-7540
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90023
CAPACITY:	12	CENSUS: 10	DATE:	03/04/2021
		UNANNOUNCED	TIME BEGAN:	09:55 AM
MET WITH:	Licensee, Gisela Ibarra		TIME COMPLETED:	10:20 AM

ALLEGATION(S):

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Staff are not protecting daycare child from bullying
Staff are harassing others in front of daycare children
Staff behavior is a danger to the health and safety of children in care

INVESTIGATION FINDINGS:

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This complaint inspection was conducted in Spanish by Licensing Program Analyst (LPA) Jeanette Estrada. Due to COVID-19 and precautionary measures, this tele-inspection was conducted via Factime with Licensee Gisela Ibarra. There were 10 children present.
Based on evidence obtained during the course of the investigation (including interviews with Parents, Children and Staff and information gathered), the above allegations; staff are not protecting daycare child from bullying, staff are harassing others in front of daycare children, staff behavior is a danger to the health and safety of children in care, are unsubstantiated. There were no disclosures that would corroborate the allegations. There was no other information that would substantiate the allegations. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur. Therefore, at this time the above allegations are Unsubstantiated.
This report and appeal rights will be sent to the Licensee via email with a read receipt to confirm receipt of the report. Exit interview conducted with Licensee Gisela Ibarra via Facetime.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Jeanette Estrada	TELEPHONE: (323) 229-6521
LICENSING EVALUATOR SIGNATURE:	DATE: 03/04/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/04/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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