198010308-8-1-2019-33-CC-CGUA-BGLPV9-20191003113845

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010308
Report Date: 08/01/2019
Date Signed: 08/01/2019 05:51:25 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/07/2019 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20190507170742

FACILITY NAME:	READY SET GROW		FACILITY NUMBER:	198010308
ADMINISTRATOR:	R		FACILITY TYPE:	840
ADDRESS:	525 S. STEWART DR.		TELEPHONE:	(626) 339-3850
CITY:	COVINA	STATE: CA	ZIP CODE:	91723
CAPACITY:	54	CENSUS: 11	DATE:	08/01/2019
		UNANNOUNCED	TIME BEGAN:	01:31 PM
MET WITH:	Melissa Wojcik		TIME COMPLETED:	06:00 PM

ALLEGATION(S):

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Facility vehicles are in disrepair
Staff failed to supervise day care children resulting in them wandering off
Staff failed to pick up daycare children in a timely manner

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Reyes, arrived unannounced at the facility for the purpose of conducting a follow up complaint Investigation regarding the allegations listed above. LPA met with Melissa Wojcik, Administrator/Interim Director who took LPA on a tour of the facility.

Based on LPA Interviews conducted and documents reviewed and received, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED, regarding the facility vehicles are in disrepair, Staff failed to supervise day care children resulting in them wandering off, Staff failed to pick up daycare children in a timely manner. California Code of Regulations, Title 22, Division 12, Chapter 3, are being cited on the attached LIC 9099D.

Interviews and LPA own observation determined that the facility vehicles are in disrepair. One van would turn off at a red light/middle of the street, seat belts were not locking properly, seats in one of the van are not bolted down and when the van would stop the seat would move forward with a child in it, fabric on van ceilings are torn, vans are stained and dirty inside.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20190507170742

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/01/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/01/2019 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision. No child(ren) shall be left without the supervision of a teacher at any time. Supervision shall include visual observation. This requirement is not met as evidenced by 2 brothers who left the class room and waited for their mom at the front of the school to pick them up. No staff, when	1 2 3 4 5 6 7	Administrator stated she will have a meeting with her staff and they will all review the Department's Child Care Video Series at https://ccld.childcarevideos.org/ which will assist with increasing their understanding of the Department’s role in protecting the health and safety of children in the licensee’s care. Regarding Supervision of children.
	8 9 10 11 12 13 14	notice returned them to the class room, as the children stated their mom had an agreement with the administrator. This poses an immediate risk to the health and safety of children in care.	8 9 10 11 12 13 14	Administrator will send a copy of the agenda and staff sign in sheet who attended the meeting and training and will send Procedure used by the day care regarding supervision. Director at that time was separated from the facility due to all the issues.
Type A 08/01/2019 Section Cited CCR 101229(a)(1)	1 2 3 4 5 6 7	Responsibility for Providing Care and Supervision. No child(ren) shall be left without the supervision of a teacher at any time. Supervision shall include visual observation. This requirement is not met as evidenced by interviews that on several occasions a child/children were picked up late from their regular school.	1 2 3 4 5 6 7	Administrator stated she will come up with a new plan/training for pick up of children from their regular schools to ensure pick up is on time. Send proof as soon as possible This poses an immediate risk to the health and safety of children in care.
Type A 08/01/2019 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by the facility van being in disrepair, by breaking down in the middle of the street with children in the van. This poses an immediate risk to the health and safety of children in care.	1 2 3 4 5 6 7	Administrator stated at that time she had another van pick up the children and took the van to be fixed. Administrator stated she will come up with a plan on how she will ensure the vans are all working properly and in good repair at all times and send to the Department as soon as possible.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

LIC9099 (FAS) - (06/04)

Page: 3 of 4

Control Number 33-CC-20190507170742

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
	VISIT DATE: 08/01/2019

NARRATIVE

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Interviews determined that Staff failed to supervise day care children resulting in them wandering off, due to two brothers who just up and left out of the facility and waited for their mom who had called them on their cell phone saying that she was almost at the facility and to wait for her at the front of the school. No staff, when notice they had left returned them to the class room, as they stated that their mom had an agreement with the administrator to wait out front for her. Administrator stated she did not have an agreement with the mom.

Interviews determined that Staff failed to pick up day-care children in a timely manner. Per Interviews it was stated that on several occasions a child/children were picked up late from their regular school. One child was said to have waited to be picked up late for about 20 to 30 minutes and several others were picked up late between 15 to 20 minutes late. Administrator stated they will use some one as a sitter who will be a staff member who waits at the school with the child until a van comes to pick them up because several schools get out at the same time.

Exit interview was conducted with Melissa Wojcik Administrator/Interim Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

Upon receipt, Melissa Wojcik Administrator/Interim Director shall post the Notice of Site Visit (LIC 9213) and the citation page of the licensing report. The 9099D page and the Notice of Site Visit shall be posted for 30 consecutive days. Failure to maintain posting as required will result in the issuance of a citation and the assessment of a $100 civil penalty per day.

A copy of this report shall be provided to the parents/guardians of the children currently enrolled by the next business day or immediately upon return. A copy of this report shall also be provided to the parents/guardians of any children newly enrolled at the facility for the next 12 months. The LIC 9224 Acknowledgement of Receipt of Licensing Reports must be maintained in each child's file immediately upon receipt from the parent

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

LIC9099 (FAS) - (06/04)

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