198010308-8-1-2019-33-CC-CGUA-BHPTML-20191107135120

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010308
Report Date: 08/01/2019
Date Signed: 08/01/2019 05:47:29 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/23/2019 and conducted by Evaluator Cynthia Reyes

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20190723162232

FACILITY NAME:	READY SET GROW		FACILITY NUMBER:	198010308
ADMINISTRATOR:	R		FACILITY TYPE:	840
ADDRESS:	525 S. STEWART DR.		TELEPHONE:	(626) 339-3850
CITY:	COVINA	STATE: CA	ZIP CODE:	91723
CAPACITY:	54	CENSUS: 11	DATE:	08/01/2019
		UNANNOUNCED	TIME BEGAN:	08:25 AM
MET WITH:	Melissa Wojcik		TIME COMPLETED:	01:30 PM

ALLEGATION(S):

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Facility has a lice outbreak.
Facility staff are failing to provide a comfortable temperature for the children.
Reporting Requirements

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPA) Cynthia Reyes, arrived unannounced at the facility for the purpose of conducting a complaint Investigation regarding the allegations listed above. LPA met with Melissa Wojcik, Administrator/Interim Director who took LPA on a tpur pf the facility.

Based on LPA Interviews conducted and documents reviewed and received, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED, regarding Facility has a lice outbreak, Facility staff are failing to provide a comfortable temperature for the children and Reporting Requirements. California Code of Regulations, Title 22, Division 12, Chapter 3, are being cited on the attached LIC 9099D. Per Interviews with staff and children it was stated that the first Incident of Lice occurred around July 8th with two siblings having lice and then on July 22 four other children, one being a preschool child had lice.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 4

Control Number 33-CC-20190723162232

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
	VISIT DATE: 08/01/2019

NARRATIVE

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Ms. Melissa Wojcik stated she was not aware of the first two children having it and the reason she did not report the outbreak to the department was because she thought it was three (3) or more children and did not count the children because it was a family of three children and the girl that she knew of.

Regarding the issue of the facility staff are failing to provide a comfortable temperature for the children, Ms. Wojcik stated the children were moved to another class room because the room with the lice had to be clean, so the children were not in the other class room for a long time and she did not know the air was not working properly. Per LPA interviews with children and staff the air would work off and on and it was hot in the class room, especially during the week it was really hot outside.

Exit interview was conducted with Melissa Wojcik Administrator/Interim Director, including, but not limited to Provider Rights, Appeal Procedures and Agencies Consultative Role.

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

LIC9099 (FAS) - (06/04)

Page: 2 of 4

Control Number 33-CC-20190723162232

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/01/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/09/2019 Section Cited CCR 101223(a)(2)	1 2 3 4 5 6 7	Personal Rights. Each child shall be accorded safe, healthful and comfortable accommodations, furnishings and equipment. This requirement is not met as evidenced by disclosure of 6 children (outbreak) with head lice. This poses a potential health and safety risk to the children in care.	1 2 3 4 5 6 7	Melissa Wojcik states staff sent children home when they were observed to have the head lice. The class rooms were cleaned with bleach and water, carpets and linen were sprayed with Rid lice spray and couches will be removed from the class room. Send proof by the POC date.
	8 9 10 11 12 13 14		8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

LIC9099 (FAS) - (06/04)

Page: 4 of 4

Control Number 33-CC-20190723162232

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW	FACILITY NUMBER: 198010308
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/01/2019

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type B 08/09/2019 Section Cited CCR 101212(g)(1)	1 2 3 4 5 6 7	REPORTING REQUIREMENTS: The licensee shall report to the local health officer all outbreaks or suspected outbreaks involving two or more children of any communicable disease, This requirement is not met as evidenced by disclosure of 6 children with lice. This poses a potential health and safety risk to the children in care.	1 2 3 4 5 6 7	Melissa Wojcik states that she will report cases of outbreak to the Health Department. Melissa Wojcik will submit a statement of the steps in detail that she will take to contact the health Department and send by the POC date.
Type B 08/09/2019 Section Cited CCR 101212(d)(1)(E)	1 2 3 4 5 6 7	REPORTING REQUIREMENTS: Upon the occurrence, during the operation of the child care center of any of the events specified in (d)(1), a report shall be made to the Department by telephone or fax within the Department's next working day and during its normal business hours. In addition, a written report containing the information specified	1 2 3 4 5 6 7	Melissa Wojcik states she will report any outbreaks to the Department within the required time frame. Melissa submitted a written Unusal Incident report on this date.
	8 9 10 11 12 13 14	in (d)(2) below shall be submitted to the Department within seven days following the occurrence of such event. This requirement is not met as evidenced by disclosure of 6 children with lice. This poses a potential health and safety risk to the children in care.	8 9 10 11 12 13 14
Type B 08/09/2019 Section Cited CCR 101238(a)	1 2 3 4 5 6 7	Buildings and Grounds. The child care center shall be clean, safe, sanitary & in good repair at all times.The requirement is not met as evidenced by Interviews with staff and children who stated the air does not work properly in the spare room they had to use and they were hot. This poses a potential health & safety risk to the children in care.	1 2 3 4 5 6 7	Melissa Wojcik states she will ensure the air condition is working in all the class rooms before a child can use it, to ensure they have comfortable accommodations. Send proof by the POC due date.

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Cynthia Reyes	TELEPHONE: (323) 981-3369
LICENSING EVALUATOR SIGNATURE:	DATE: 08/01/2019

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/01/2019

LIC9099 (FAS) - (06/04)

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