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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198010406
Report Date: 08/17/2021
Date Signed: 08/17/2021 02:41:21 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/13/2021 and conducted by Evaluator Lissete Gonzalez
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20210813100025
FACILITY NAME:READY SET GROWFACILITY NUMBER:
198010406
ADMINISTRATOR:BERNADETTE GALINDOFACILITY TYPE:
850
ADDRESS:6556 BRIGHT AVENUETELEPHONE:
(562) 945-6604
CITY:WHITTIERSTATE: CAZIP CODE:
90601
CAPACITY:54CENSUS: 27DATE:
08/17/2021
UNANNOUNCEDTIME BEGAN:
09:26 AM
MET WITH:Bernadette Galindo, DirectorTIME COMPLETED:
02:58 PM
ALLEGATION(S):
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Staff are commingling day care children.
Staff and children do not wear masks.
INVESTIGATION FINDINGS:
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An unannounced Complaint Inspection was conducted on this date by Licensing Program Analyst (LPA) Lissete Gonzalez. Upon arrival, LPA met with Director, Bernadette Galindo. The purpose for the inspection was announced to the Director. Census was taken.

At 9:51a.m., LPA began tour of the facility with Lead Teacher, Rosa Cruz. The following staff were present during this inspection: Panda Room: Staff #3 and 11 preschoolers; Teddy Bear Room: Staff #4 with 6 preschoolers; Care Bear Room: Staff #5 with 10 preschoolers. During today's inspection, interviews were conducted with witnesses. LPA obtained a copy of the children’s roster and a sign-in sheet for current and previously enrolled children.

The first allegation states, staff are commingling day care children. During record review, LPA observed the facility to be operating out of license limitations; Child #1, Child #2, and Child #3 were previously preschoolers REPORT CONTINUES ON NEXT PAGE: 1 OF 2
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3383
LICENSING EVALUATOR NAME: Lissete GonzalezTELEPHONE: (323) 981-3383
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20210813100025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: READY SET GROW
FACILITY NUMBER: 198010406
VISIT DATE: 08/17/2021
NARRATIVE
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however, the children began attending Kindergarten in 08/2021 at elementary schools, therefore, the children are school age. Interviews with witnesses and record review revealed that Child #1, Child #2, and Child #3 attend the day care part time for afternoon sessions that began on 8/11/2021 after their elementary school day ends. Director, Bernadette, stated she was under the assumption children ages 5-6 were acceptable under the preschool license even if they’re attending elementary school. Based on interviews conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. A finding of Substantiated means that the allegation has been found to be valid because the preponderance of the evidence standard has been met. California Code of Regulations, Title 22, Division 12, Chapter 1, the following deficiency is being cited (see attached 9099D). In addition, Director, Bernadette, states she will submit a request for an Emergency Licensed Center Waiver to provide care to school age children within 24 hours to correct this deficiency.

The second allegation states, staff and children do not wear masks. At 9:51 a.m., LPA observed that 27 out of 27 children were not wearing masks and 5 out of 5 staff were wearing masks during this visit. In addition, interviews conducted with witnesses corroborated the allegation that children do not wear masks. Based on the evidence obtained during the investigation through interviews and LPA observation the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. A finding of Substantiated means that the allegation has been found to be valid because the preponderance of the evidence standard has been met. At 10:31a.m., Director, Bernadette, immediately distributed face masks to all children in care and verbally relayed to staff that all preschool age children are required to wear a mask while indoors unless the children are eating, sleeping, or drinking water. LPA provided the Director with the current Department of Public Health Guidance for Early Childhood Education and LPA observed the Director distribute the form staff. A Technical Violation is being issued under 101223(a)(2) Personal Rights section to protect the health and safety of children in care.

At 11:18a.m., Director, Bernadette Galindo, left facility for the day. Lead Teacher, Rosa Cruz, concluded the inspection visit with LPA. Exit interview was conducted with Lead Teacher, Rosa Cruz.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. END OF REPORT PAGE: 2 OF 2
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3383
LICENSING EVALUATOR NAME: Lissete GonzalezTELEPHONE: (323) 981-3383
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20210813100025
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: READY SET GROW
FACILITY NUMBER: 198010406
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/17/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
08/18/2021
Section Cited
CCR
101161(a)
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Limitations on Capacity. A licensee shall not operate a child care center beyond the conditions and limitations specified on the license, including the capacity limitation. This requirement was not met as evidenced by: During interviews with witnesses and record review it was revealed that Child #1, Child #2
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Director, Bernadette, states she will submit a request for an Emergency Licensed Center Waiver to provide care to school age children within 24 hours to LPA.
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and Child #3 are school age and attend the day care part time for afternoon sessions that began 8/10/21 and 8/11/21 after their elementary school day ends. This poses a potential risk to the health and safety of children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3383
LICENSING EVALUATOR NAME: Lissete GonzalezTELEPHONE: (323) 981-3383
LICENSING EVALUATOR SIGNATURE:

DATE: 08/17/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/17/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 3