198010441-11-19-2020-54-CC-BVON-BW6VGG-20201210152529

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010441
Report Date: 11/19/2020
Date Signed: 11/19/2020 03:38:53 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/26/2020 and conducted by Evaluator Armando J Lucero

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20200526120155

FACILITY NAME:	JOYLAND PRESCHOOL		FACILITY NUMBER:	198010441
ADMINISTRATOR:	SHEILA SANGANI		FACILITY TYPE:	840
ADDRESS:	12645 PIONEER BLVD		TELEPHONE:	(562) 863-9960
CITY:	NORWALK	STATE: CA	ZIP CODE:	90650
CAPACITY:	22	CENSUS:	DATE:	11/19/2020
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Sachin Sangani, Director		TIME COMPLETED:	02:45 PM

ALLEGATION(S):

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Facility is operating over ratio
Facility is comingling children

INVESTIGATION FINDINGS:

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Due to COVID-19 State of Emergency, this complaint is being conducted as a Tele-inspection via FaceTime.

An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) A. Lucero regarding the allegations above for the purpose of delivering findings. LPA met with Director Sachin Sangani. Complaint alleges facility is operating over ratio and facility is commingling children.

In regards to the faciity operating out of ratio allegation, the complaint alleges that the facility was over ratio on 05/26/2020. LPA interviewed Licensee/Director and staff; no disclosures were made. LPA interviewed currently enrolled children of the facility; no disclosures were made. LPA interviewed parents of currently enrolled children of the facility, no disclosures were made.

Report Continues on Next Page

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 11/19/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20200526120155

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: JOYLAND PRESCHOOL	FACILITY NUMBER: 198010441
	VISIT DATE: 11/19/2020

NARRATIVE

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LPA obtained a copy of the current Facility Roster, sign-in/out sheets of the program, time sheets of staff, declarations of staff, Meal Break Waiver, and copy of a page from facility Staff Log Book. LPA determined that staff #1 clocked in at 7:00am and the first child was signed in at 7:38am on 05/26/2020. For the day, there was a total of six children in the program with the one staff. Staff #1 clocked out at 5:30pm on 05/26/2020 and the last child was signed out at 5:02pm according to sign-in/out sheets obtained.

Regarding the allegation that facility is commingling children, LPA interviewed Licensee/Director and staff; no disclosures were made. LPA interviewed currently enrolled children of the facility. LPA interviewed parents of currently enrolled children of the facility, no disclosures were made. Due to conflicting information received, LPA is unable to determine if facility is commingling children.

This agency has investigated the complaint alleging facility is operating out of ratio and facility is commingling children. Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore at this time the above allegations are Unsubstantiated.

Exit interview was conducted with Licensee, via tele-inspection, during which appeal rights were explained. This report along with a copy of the appeal rights will be sent to the Licensee via email with a read receipt or confirmation of receipt of email, which will act as the Applicants signature.

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 11/19/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/19/2020

LIC9099 (FAS) - (06/04)

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