198010441-8-6-2021-54-CC-VCOK-C73QR7-20210921122325

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010441
Report Date: 08/06/2021
Date Signed: 08/06/2021 12:34:01 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/29/2021 and conducted by Evaluator Armando J Lucero

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20210629095051

FACILITY NAME:	JOYLAND PRESCHOOL		FACILITY NUMBER:	198010441
ADMINISTRATOR:	SACHIN SANGANI		FACILITY TYPE:	840
ADDRESS:	12645 PIONEER BLVD		TELEPHONE:	(562) 863-9960
CITY:	NORWALK	STATE:	ZIP CODE:	90650
CAPACITY:	22	CENSUS: 21	DATE:	08/06/2021
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Evelyn Barba, Office Manager & Sachin Sangani, Director		TIME COMPLETED:	12:45 PM

ALLEGATION(S):

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Staff did not provide adequate supervision resulting in children bullying other children

INVESTIGATION FINDINGS:

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An unannounced Complaint Investigation was conducted on this day by Licensing Program Analyst (LPA) A. Lucero regarding the allegation above for the purpose of delivering findings. LPA met with Office Manager who guided LPA on a tour of the indoors and outdoors of the facility.

Interviews were conducted with Director and staff; no disclosures were made. Interviews were conducted with currently enrolled children; no disclosures were made. Interviews were conducted with parents of currently enrolled children; no disclosures were made. Interview was conducted with alleged victim.

LPA obtained a copy of Facility Roster and a copy of Behavioral Report. Due to conflicting information received by all parties interviewed, LPA is unable to determine if staff did not provide adequate supervision resulting in children bullying other children.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 08/06/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20210629095051

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: JOYLAND PRESCHOOL	FACILITY NUMBER: 198010441
	VISIT DATE: 08/06/2021

NARRATIVE

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Although the above allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is Unsubstantiated.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview conducted with Director.

SUPERVISOR'S NAME: Valarie Cook	TELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Armando J Lucero	TELEPHONE: (323) 981-3435
LICENSING EVALUATOR SIGNATURE:	DATE: 08/06/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/06/2021

LIC9099 (FAS) - (06/04)

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