198010840-4-22-2022-33-CC-CGUA-CEGLTD-20220516090206

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010840
Report Date: 04/22/2022
Date Signed: 04/22/2022 11:51:48 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/11/2022 and conducted by Evaluator Nolan Tcheng

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20220311135200

FACILITY NAME:	ANGELA PRESCHOOL & KINDERGARTEN		FACILITY NUMBER:	198010840
ADMINISTRATOR:	XU, BAOJUAN		FACILITY TYPE:	850
ADDRESS:	100 E. LIVE OAK AVENUE		TELEPHONE:	(626) 445-9288
CITY:	ARCADIA	STATE: CA	ZIP CODE:	91006
CAPACITY:	91	CENSUS: 24	DATE:	04/22/2022
		UNANNOUNCED	TIME BEGAN:	09:00 AM
MET WITH:	Belinda Xu - Director		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Personal Rights
Personal Rights

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Nolan Tcheng conducted an unannounced inspection for the purpose of delivering complaint findings. Upon arrival at 9am, LPA was greeted by Director Belinda Xu, to whom the purpose of the inspection was explained. At 9:05am, LPA was given a tour of the facility where there were children present at the time of inspection.

Census was taken. There were 4 children and 2 staff for Room 1 (2yr olds), 8 children and 1 staff in Room 2 (3yr olds), 8 children and 2 staff in Room 3 (4yr olds), and 4 children and 1 staff member in Room 4 (5-6 yr olds)

During the course of the investigation, Interviews were conducted with eight staff, seven children, and seven parents. LPA obtained documentation in the form of Child Care Roster, Attendance sheet, copy of signed internal incident form, employee handbook, and admission agreement.
REPORT CONTINUES PAGE 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220311135200

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: ANGELA PRESCHOOL & KINDERGARTEN	FACILITY NUMBER: 198010840
	VISIT DATE: 04/22/2022

NARRATIVE

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Information from complainant indicates that staff at the facility had pulled a child’s hair and that staff #2 and #5 were punishing children in the restroom with the door closed.

Director states that the incident that took place on 02/22/2022 was internally investigated. A child was crying and emotional at the facility and hit a staff member. Staff #2 brought the child into the office to assist, calming the child down. The child continued to cry and wet their pants. Staff #2 took them to the restroom to allow them to finish using the restroom. While child was washing their hands, Staff #2 asked Staff #5 to bring the child’s extra pair of pants so they could change in the restroom. Per Director, Staff #2 was still visually supervising the child when speaking to Staff #5 for the pants. LPA observed that the door to the sinks of the restroom is only a half door and that the doorway to the actual toilets does not have a door on the hinges to allow staff supervision when children are using the restroom. Director provided a copy of the investigation report that they, Staff #2, and Staff #5 signed. In regards to discipline, director states that they speak with the children when they do not listen. They will sometimes use time-out for as many minutes as the child’s age is. Director made no disclosures of children being handled in a rough manner or inappropriately.

During Staff interviews, Staff #2 corroborated the incident that took place on 02/22/2022. Staff #2 stated Staff #5 did not assist with changing the child’s pants in the restroom. Staff #5 had to stay with the class and only provided the clean pair of pants. Staff #3 and #4 corroborated that time-outs are used for discipline for as many minutes as the child’s age. Staff made no disclosures regarding the allegations.

Children interviewed made no disclosures regarding the allegations.

Parents interviewed made no disclosures regarding the allegations.

Based upon the evidence as presented above, this agency has investigated the allegation above and has determined that the allegation is Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies are being cited for the allegations listed above

The Notice of Site Visit (LIC 9213) – must remain posted for 30 day during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted with Director Belinda Xu, at 10:20am, including a copy of the report.

END OF REPORT PAGE 2 of 2

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 04/22/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/22/2022

LIC9099 (FAS) - (06/04)

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