198010880-9-28-2021-33-CC-CGAN-C7TQ9P-20211015115841

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198010880
Report Date: 09/28/2021
Date Signed: 09/28/2021 02:17:35 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/28/2021 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20210728144017

FACILITY NAME:	MONTROSE PRESCHOOL & INFANT CARE		FACILITY NUMBER:	198010880
ADMINISTRATOR:	LINDA TAYLOR-BELL		FACILITY TYPE:	830
ADDRESS:	2700 MONTROSE AVENUE		TELEPHONE:	(818) 249-4048
CITY:	MONTROSE	STATE: CA	ZIP CODE:	91020
CAPACITY:	18	CENSUS: 11	DATE:	09/28/2021
		UNANNOUNCED	TIME BEGAN:	12:16 PM
MET WITH:	Erica Patterson, teacher		TIME COMPLETED:	02:30 PM

ALLEGATION(S):

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Facility staff denied children food

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Anomeh Eivazian contacted an unannounced complaint inspection to the above facility for the purpose of delivering the complaint findings. LPA arrived at 12:15 p.m. on 09/28/2021 and met with Linda Taylor-Bell, director. Director left shortly after LPA's arrival for an appointment. LPA met with Erica Patterson, teacher who guided analyst on a tour of the facility. During this inspection there were 7 infants and 4 toddlers present in the facility.

During this investigation, LPA Eivazian conducted interviews with staff and two random parents. LPA obtained a copy of facility roster, reviewed staff#2, staff#4, and staff#6 files. Pictures were taken from facility.

Based on interviews conducted with staff#1, staff#2, staff#3, staff#5, and staff#7, children bring their food ( lunch, snacks, milk) from home. Teachers give enough time to children to eat their food they do not rush children. For infants and toddlers who consume milk and formula, unfinished milk and formulas are bring discards and unfinished snacks are returned home.
REPORT CONTINUES TO THE NEXT PAGE 1 OF 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 09/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20210728144017

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTROSE PRESCHOOL & INFANT CARE	FACILITY NUMBER: 198010880
	VISIT DATE: 09/28/2021

NARRATIVE

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Based on an interview conducted with staff#4, staff#2 would rush children to eat to throw their food and not give children enough time to eat. Staff#4 felt children have been rushed and not given enough time to eat. Per staff#4, children not given enough time for lunch or snack. It was couple times that if staff#2 observed a child had hard time to eat their lunch, staff#2 would throw the lunch out and staff#2 would offer the snack. Per staff#2, during this act only staff#2 and staff#4 were present in the classroom.

Based on two random parents’ interviews, no disclosures were made. Per two parents, they pack snack and lunch for their children. They get daily report from teachers on how their child ate on that ate and teacher would send back leftovers.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is Unsubstantiated.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days.

Exit interview conducted and report was reviewed with the Erica Patterson, teacher at 2:30 p.m..

REPORT END 2 of 2

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 09/28/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/28/2021

LIC9099 (FAS) - (06/04)

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