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25 | This was a case management incident followed up by T. Tran, Licensing Program Analyst (LPA) due to COVID-19 and precautionary measures by the use of via telephone with Ariana Villatoro, Regional Site Director. The incident occurred at Pace Head Start/Even Start Center on 05/09/2019, the facility made the 24 hours self-report on 05/09/2019. The Monterey Park South West Office received the writing report on 05/10/2019.
LPA obtained facility personnel report, child records, and internal inspection email report.
LPA conducted interviews and it revealed that the allegation of a concern parent toward a center staff rudeness when engaged with a parent and C1 was just a misunderstanding. Other staff member did not observed such incident occurred at the facility. At this time based on the available information it does not appear this incident was the result of a Title 22 violation for Personal Rights. No deficiency was cited.
This report along with a copy of the appeal rights will be sent to the noted person via email with a read receipt or confirmation of receipt of email, which will act as the Regional Site Director's signature. |