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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011345
Report Date: 03/16/2022
Date Signed: 03/16/2022 11:16:51 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/22/2021 and conducted by Evaluator Dayna Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20211122121437

FACILITY NAME:CHAVERO-RAMIREZ FAMILY CHILD CAREFACILITY NUMBER:
198011345
ADMINISTRATOR:CHAVERO, MARGARITAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 233-0252
CITY:LOS ANGELESSTATE: CAZIP CODE:
90037
CAPACITY:134CENSUS: 5DATE:
03/16/2022
UNANNOUNCEDTIME BEGAN:
10:31 AM
MET WITH:Margarita Chavero Ramirez, licenseeTIME COMPLETED:
12:00 PM
ALLEGATION(S):
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Licensee is operating beyond the terms of the license
INVESTIGATION FINDINGS:
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Conducted Spanish and translated in English by Sara Vasquez
On March 16, 2022 at 10:30AM, Licensing Program Analyst (LPA) Dayna Chambers conducted an unannounced complaint investigation regarding the above complaint allegations and to deliver findings. LPA met with licensee, Margarita Chavez-Ramirez, who assisted with the inspection. Also present is Maria Sanchez and Sara Vaaquez. LPA observed 5 children in care.

LPA collected the LIC9040 Children’s roster for contacting parents and copies of the Red Cross CPR certifications from licensee and staff.

Based on the limited information obtained through LPA observations, documents collected, and interviews conducted during this investigation; LPA was unable to interview children at the facility and parents would not return calls. The licensee and Sara Vasquez stated that licensee
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Valarie CookTELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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Control Number 54-CC-20211122121437
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: CHAVERO-RAMIREZ FAMILY CHILD CARE
FACILITY NUMBER: 198011345
VISIT DATE: 03/16/2022
NARRATIVE
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transports children to and from school several times a day for school age children. The licensee transports children from their home in the morning to the licensee's home. During the AM school schedule, transports children to school. During the PM, after school, licensee picks up children from school and transports the children home. Maria Sanchez, the assistant, cares for the children during transportation times.

Based on the limited information collected during the interviews, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore this allegation is unsubstantiated.

Exit Interview was conducted, and a copy of this report was provided to licensee, Margarita Chavero-Ramirez. The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.


SUPERVISOR'S NAME: Valarie CookTELEPHONE: (323) 513-3858
LICENSING EVALUATOR NAME: Dayna ChambersTELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:

DATE: 03/16/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/16/2022
LIC9099 (FAS) - (06/04)
Page: 4 of 4