198011391-1-21-2022-33-CC-CGAN-CBPUFC-20220216143227

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198011391
Report Date: 01/21/2022
Date Signed: 01/21/2022 10:45:56 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/13/2022 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20220113164457

FACILITY NAME:	GLENDALE BRIGHT START		FACILITY NUMBER:	198011391
ADMINISTRATOR:	MARGARET HARVAND		FACILITY TYPE:	850
ADDRESS:	411 E. COLORADO STREET		TELEPHONE:	(818) 244-2300
CITY:	GLENDALE	STATE: CA	ZIP CODE:	91205
CAPACITY:	39	CENSUS: 18	DATE:	01/21/2022
		UNANNOUNCED	TIME BEGAN:	08:35 AM
MET WITH:	Margaret Harvand and Emma Aroutiounian, Licensees/Directors		TIME COMPLETED:	11:00 AM

ALLEGATION(S):

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Staff do not follow COVID-19 protocol

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection to the above facility in regards to the above allegation. LPA arrived at 8:35 a.m. on 01/21/2022 and met with Garine Fatae and Olga Kotler-Zakarian who guided analyst on a tour of the facility. Between 8:45 a.m. and 9:15 a.m. both licensee's Emma Aroutiounian and Margarit Harvand arrived to the facility. During this inspection there were total of 18 preschoolers present in the facility.

During this investigation, LPA Eivazian conducted interviews with staff.

Upon LPA's arrival to the facility at 8:40 a.m. there were total of 11 children present in the facility with staff#1 and staff#2. LPA observed 11 children who were above 2 years old, did not wear masks in the classroom. LPA observed staff#1, who was in the classroom with 11 children, wore mask and staff#2 who was in the kitchen did not wear mask. Between 8:35 a.m. to 9:00 a.m. five parents dropped of their children and singed in their children inside the school in the entrance hallway and only two parents wore masks.
REPORT CONTINUES ON NEXT PAGE 1 of 2

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 01/21/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220113164457

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: GLENDALE BRIGHT START	FACILITY NUMBER: 198011391
	VISIT DATE: 01/21/2022

NARRATIVE

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Based on staff#3 and staff#4 interviews, they have not enforce mask wearing mandates for children at their facility, however staff all the times wear masks while indoor.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated at this time. An advisory note was issued on this date based on California Code of Regulation, 101223 (a) (2)-- Personal Rights--To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted and report was reviewed with Margarit Harvand and Emma Aroutiounian at 11:00 a.m..

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 01/21/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/21/2022

LIC9099 (FAS) - (06/04)

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