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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198011796
Report Date: 08/18/2023
Date Signed: 08/18/2023 12:09:35 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2023 and conducted by Evaluator Randy Derraco
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20230515143809
FACILITY NAME:ANDRADE FAMILY CHILD CAREFACILITY NUMBER:
198011796
ADMINISTRATOR:ANDRADE, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(562) 618-0981
CITY:DOWNEYSTATE: CAZIP CODE:
90242
CAPACITY:14CENSUS: 7DATE:
08/18/2023
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Licensee - Maria AndradeTIME COMPLETED:
11:17 AM
ALLEGATION(S):
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Licensee yells at day-care children
Licensee handles day-care children in a rough manner
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Randy Derraco conducted an unannounced complaint inspection to the above mentioned facility on 08/18/23. LPA was met by licensee, Maria Andrade, who guided analyst on a tour of the facility. LPA observed 5 children in care upon arrival. At 10:00 AM LPA observed 2 additional children being dropped off for care. LPA observed 2 additional adults in the home during inspection. LPA observed the home to clean and free of defects.

The purpose of this visit is to deliver findings regarding the above mentioned allegations. Throughout the course of the investigation, LPA was able to corroborate that licensee yells at children in care. Interviews conducted state that licensee would yell at children if they were misbehaving. Interviews conducted also state that the licensee would handle younger children by picking them up by both arms and putting them onto the couch in a rough manner. During the interview process, children that were handled in this way would often cry and be consoled by older children in care. Based on LPA's interviews which were
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Randy DerracoTELEPHONE: (323) 981-3431
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 54-CC-20230515143809
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: ANDRADE FAMILY CHILD CARE
FACILITY NUMBER: 198011796
VISIT DATE: 08/18/2023
NARRATIVE
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conducted, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 12 and Chapter 1 Article 6 Section 102423(a)(4) is being cited on the attached LIC 9099D.

LPA Randy Derraco informed licensee Maria Andrade that this report dated 08/18/23 documents one Type A citation which shall be posted for 30 consecutive days as there is an immediate risk to the health, safety, or personal rights of children in care.

Also, LPA Randy Derraco informed the licensee Maria Andrade to provide a copy of this licensing report dated 08/18/23 that documents any Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

A notice of site visit was given and must remain posted for 30 days. Failure to comply with posting requirements shall result in an immediate civil penalty of $100.

Exit interview conducted, appeal rights provided, and report was reviewed with the licensee Maria Andrade

SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Randy DerracoTELEPHONE: (323) 981-3431
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 54-CC-20230515143809
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
MONTEREY PARK S WEST, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: ANDRADE FAMILY CHILD CARE
FACILITY NUMBER: 198011796
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 08/18/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
08/21/2023
Section Cited
CCR
102423(a)(4)
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102423 Personal Rights(a)Each child receiving services from a family child care home shall have certain rights that shall not be waived...by the licensee...(4) To be free from corporal or unusual punishment...This requirement is not met as evidenced by:
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Licensee states she will register for training on personal rights using caregistry.org website. Licensee also states she will review CDSS personal rights video online. Licensee will provide proof to LPA of training registration and a declaration indicating training video was reviewed.
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Based on interviews the licensee waived children's rights to be free of corporal or unusual punishment which poses an immediate Health, safety and/or personal rights risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Randy DerracoTELEPHONE: (323) 981-3431
LICENSING EVALUATOR SIGNATURE:

DATE: 08/18/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/18/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3