198012188-10-25-2019-33-CC-CGUA-BJPQUA-20191209112824

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198012188
Report Date: 10/16/2019
Date Signed: 10/25/2019 05:53:17 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/30/2019 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 33-CC-20190830145903

FACILITY NAME:	PARK FAMILY CHILD CARE		FACILITY NUMBER:	198012188
ADMINISTRATOR:	PARK, JEUNG SUN		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(213) 840-9089
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90005
CAPACITY:	14	CENSUS: 9	DATE:	10/16/2019
		UNANNOUNCED	TIME BEGAN:	02:50 PM
MET WITH:	Jeung Park		TIME COMPLETED:	06:00 PM

ALLEGATION(S):

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Licensee force fed day care child.
Licensee is using inappropriate form of discipline

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Licensee Jeung Park.

During the investigation, LPA conducted interviews, reviewed records, and made observations in regards to the above allegations.

The complaint alleged that licensee force fed a day care child and used an inappropriate form of discipline on a day care child. The reporting party stated in an interview that this information was verbally told to her by Staff#3. During the investigation, LPA was unable to get in contact with Staff#3 for an interview despite attempts being made. The reporting party stated that Staff#3 reached out and disclosed the allegations to her without being prompted.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 10/16/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20190830145903

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: PARK FAMILY CHILD CARE	FACILITY NUMBER: 198012188
	VISIT DATE: 10/16/2019

NARRATIVE

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The reporting party stated that although there were no direct evidence or statement from her own child regarding the allegations, her child did show signs that indicated she did not like attending the day care. During an interview, the Licensee denied the allegation and made no disclosure. Parents of children enrolled were interviewed during the investigation. The parents interviewed did not provide any information that directly corroborated the above allegation. Staff#2 and Staff#4 were interviewed during the investigation. The Staff members interviewed did not provide any information that supported the above allegations. LPA attempted to interview Child#1 during the investigation but no avail. Child#1's parent was interviewed via phone by LPA Lee.

The complaint alleged that the licensee forced children to eat food and put children in time out in the restroom. The reporting party was provided with these details by Staff#3 who no longer works at the facility and was unable to be reached for an interview. Parents of current children enrolled, and current staff members available were interviewed. The Licensee stated that on the rare occasion a child was put in time out in the past, he or she was never placed in the restroom with the doors closed. The Licensee also stated that children are never forced to eat at the day care, but only encouraged to eat their food verbally.

Based on the evidence collected during the investigation, the allegations that the Licensee force fed a day care child and used an inappropriate form of discipline on a day care child may be valid. However, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

Exit Interview conducted with Licensee Jeung Park. Appeal rights discussed and explained.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting for 30 days will result in a civil penalty of $100.00 dollars.

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 10/25/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/25/2019

LIC9099 (FAS) - (06/04)

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