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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012311
Report Date: 11/29/2022
Date Signed: 11/29/2022 04:10:40 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/01/2022 and conducted by Evaluator Mayra Rivera
COMPLAINT CONTROL NUMBER: 54-CC-20220901104729
FACILITY NAME:DUCKETT FAMILY CHILD CAREFACILITY NUMBER:
198012311
ADMINISTRATOR:DUCKETT, YOLANDAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 232-0727
CITY:LOS ANGELESSTATE: CAZIP CODE:
90011
CAPACITY:14CENSUS: 8DATE:
11/29/2022
UNANNOUNCEDTIME BEGAN:
03:01 PM
MET WITH:Yolanda Duckett, LicenseeTIME COMPLETED:
04:25 PM
ALLEGATION(S):
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Adult hits a daycare child while in care
Adults threatens the daycare children while in care
INVESTIGATION FINDINGS:
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THIS IS AN AMENDED REPORT to add more information to support finding. Licensing Program Analyst (LPA) Mayra Rivera conducted an unannounced complaint inspection regarding adult hits a daycare child while in care, and adults threatens the daycare children while in care. LPA met with Licensee Yolanda Duckett who guided LPA on a tour of the facility. At 3:01 p.m. LPA entered the backroom and observed 6 preschoolers napping, one preschooler doing homework and one watching TV.

During the investigation, parents, staff and children were interviewed. Five out of six parents noted no concerns with the facility and are happy with the services provided at Duckett Family Child Care.
Parent #6 stated it was good in the beginning but towards the end it's when they began to have issues. It was stated that child # 1 said staff # 4 hit child #2 with an open hand and said, "pow pow." LPA asked if there were concerns with the quality of care provided at Duckett FCC and parent #6 stated honestly, did not have any issues. One out of three children stated, all staff are her favorite and they are very nice. The child stated they have not heard the word “pow pow” and for discipline, they are told to sit down and start drawing.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 981-3368
LICENSING EVALUATOR NAME: Mayra RiveraTELEPHONE: (323) 629-7782
LICENSING EVALUATOR SIGNATURE:

DATE: 11/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/29/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220901104729
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: DUCKETT FAMILY CHILD CARE
FACILITY NUMBER: 198012311
VISIT DATE: 11/29/2022
NARRATIVE
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The other two children, LPA was not able to qualify the children and LPA was not able to interview child # 4 and #5. Parent of child # 2, stated licensee provides quality care and has had no problems and they like them a lot.

Although the above allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are unsubstantiated

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.



Exit interview was conducted with Licensee Yolanda Duckett and appeal rights were given and explained.
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 981-3368
LICENSING EVALUATOR NAME: Mayra RiveraTELEPHONE: (323) 629-7782
LICENSING EVALUATOR SIGNATURE:

DATE: 11/29/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/29/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2