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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198012539
Report Date: 05/06/2024
Date Signed: 05/07/2024 10:48:46 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/27/2024 and conducted by Evaluator Seung Lee
COMPLAINT CONTROL NUMBER: 33-CC-20240227092005
FACILITY NAME:MANCIAS FAMILY CHILD CAREFACILITY NUMBER:
198012539
ADMINISTRATOR:MANCIAS, LETYFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(213) 252-9461
CITY:LOS ANGELESSTATE: CAZIP CODE:
90004
CAPACITY:14CENSUS: 6DATE:
05/06/2024
UNANNOUNCEDTIME BEGAN:
10:35 AM
MET WITH:Lety ManciasTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Due to lack of supervision, child sustained injuries
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Licensee Lety Mancias. LPA Lee observed a total of 6 children with the Licensee and her daugther.

During the course of this investigation LPA Lee conducted interviews, reviewed documents, and made observations in regards to the above allegation.

The complaint alleges that Child#1 sustained injuries at the family child care home due to a lack of supervision from the Licensee. The complaint goes on to state that the Parent of Child#1 noticed bruises on the child's head after pick up. The reporting party stated that the Parent of Child#1 was told by the Licensee that Child#1 fell out of the crib when the parent inquired about the injury. The Licensee denied this allegation and made no disclosure. The Licensee stated that Child#1 fell from their crib on 02/26/2024. The Licensee went on to state that Child#1 was placed on their crib when she went to go use the restroom.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 04/19/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/19/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20240227092005
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MANCIAS FAMILY CHILD CARE
FACILITY NUMBER: 198012539
VISIT DATE: 05/06/2024
NARRATIVE
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While in the restroom the Licensee heard some sort of noise that sounded like a bump on the floor. When she came out of the restroom, the Licensee observed that Child#1 was no longer inside their crib and was sitting on a small couch by the front door. The child was not crying or showing signs of being injured according to the Licensee. The Licensee stated they informed the Parent of Child#1 about this incident but did not check Child#1 for any injuries before the child was picked up by the parent. Child#1's last day at the family child care home was 02/26/2024 per Licensee.

While it is possible that Child#1's injuries could have been prevented, a child in care sustaining an injury while in care does not automatically mean that there was a lack of adequate supervision being provided by the Licensee. The Licensee stated that she placed Child#1 into a crib to quickly use the restroom. LPA Lee observed that the restroom that the Licensee used shares a wall with the crib Child#1 was placed in. The Licensee stated she was able to hear a noise while in the restroom, and after coming out the restroom observed Child#1 no longer being inside the crib and instead sitting on the couch around 10 feet away from the crib. Both the crib and couch were observed to be in the living room of the facility. While visual supervision was not being provided, the Licensee was able to determine what had happened based on the noise she heard while briefly in the restroom.

During the inspection conducted on this date, LPA observed a total of 6 children with 4 of them being infants. Licensee's mother and adult daughter were present during the inspection. The Licensee was advised she cannot watch 4 infants and 2 preschool age children unless either or both family members are present at the family child care home. Licensee stated that 3 infants and 2 preschool children present on 02/26/2024.

Based on the evidence collected during the investigation, the allegations that child sustained injuries due to lack of supervision may be valid. However, there is not enough preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is found to be unsubstantiated.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain posting during business hours will result in a civil penalty of $100.00 dollars.

Exit interview conducted with Licensee Letty Mancias. Appeal rights discussed and explained.
SUPERVISOR'S NAME: Claudia Guangorena
LICENSING EVALUATOR NAME: Seung Lee
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2024
LIC9099 (FAS) - (06/04)
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