198012910-1-9-2020-33-CC-CGUA-BLZR4M-20200221114146

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198012910
Report Date: 01/09/2020
Date Signed: 01/09/2020 04:57:17 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
10/31/2019 and conducted by Evaluator Seung Lee

COMPLAINT CONTROL NUMBER: 33-CC-20191031101139

FACILITY NAME:	JIMENEZ FAMILY CHILD CARE		FACILITY NUMBER:	198012910
ADMINISTRATOR:	JIMENEZ, VERONICA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 633-2083
CITY:	DUARTE	STATE: CA	ZIP CODE:	91010
CAPACITY:	14	CENSUS: 9	DATE:	01/09/2020
		UNANNOUNCED	TIME BEGAN:	03:10 PM
MET WITH:	Veronica Jimenez		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Adult inappropriately pulled daycare child's hair while in care.
Licensee hits daycare children while in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Seung Lee conducted an unannounced complaint inspection. Upon arrival LPA Lee met with Licensee Veronica Jimenez.

During the investigation, LPA Lee conducted interviews, reviewed records, and made observations in regards to the above allegations.

The complaint alleges that a staff member and the Licensee violated the personal rights of children in care by using improper forms of discipline such as hitting or pulling of the hair. The Licensee denied the allegation. Staff members interviewed during the investigation did not provide any information that corroborated the allegations. The children in care that were interviewed did not provide any information that corroborated the allegations. According to the complaint, Child#6 witnessed a staff member pull another child's hair. The name of the staff member or the child were not provided. The complaint also stated that Child#6 heard from other children that the Licensee had hit them. The names of these other children were not disclosed by Child#6.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 01/09/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20191031101139

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: JIMENEZ FAMILY CHILD CARE	FACILITY NUMBER: 198012910
	VISIT DATE: 01/09/2020

NARRATIVE

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Child#6 did describe the staff member that pulled the other child's hair having blonde hair. The staff members that work at this facility that have or had blonde hair were all interviewed during this investigation. All staff members that matched the deception denied the allegation and made no disclosure.

It is possible that the Licensee and the unidentified staff member did violate the personal rights of children in care like the complaint alleges. However it is also possible that these violations did not occur based on information obtained during the investigation.

Based on the evidence collected during the investigation, the allegations that staff inappropriately pulled day care child's hair and Licensee hits day care children while in care may be valid. However, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegations are found to be unsubstantiated.

Exit Interview conducted with Licensee Veronica Jimenez. Appeal rights discussed and explained.

The notice of site inspection must remain posted for a period of 30 days during hours of operation. Failure to maintain this posting for 30 days will result in a civil penalty of $100.00 dollars.

SUPERVISOR'S NAME: Guangorena Claudia	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Seung Lee	TELEPHONE: (323) 981-3382
LICENSING EVALUATOR SIGNATURE:	DATE: 01/09/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/09/2020

LIC9099 (FAS) - (06/04)

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