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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198013166
Report Date: 07/13/2023
Date Signed: 07/13/2023 01:46:07 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2023 and conducted by Evaluator Carolyn Tuba
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230525123457
FACILITY NAME:MONTESSORI ACADEMY OF LA PUENTEFACILITY NUMBER:
198013166
ADMINISTRATOR:MEGHA SAHNIFACILITY TYPE:
850
ADDRESS:846 N. ORANGE AVENUETELEPHONE:
(626) 917-3638
CITY:LA PUENTESTATE: CAZIP CODE:
91744
CAPACITY:138CENSUS: 59DATE:
07/13/2023
UNANNOUNCEDTIME BEGAN:
11:30 AM
MET WITH:TIME COMPLETED:
01:30 PM
ALLEGATION(S):
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Parents are not being given 30 days
INVESTIGATION FINDINGS:
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On 07/13/2023 at xx:xx a.m./p.m., Licensing Program Analyst (LPA) Carolyn Tuba conducted an unannounced complaint inspection to deliver findings of the above allegations. LPA met with Director, Melissa Villareal, who guided LPA on a tour of the facility. There was a total of XX children present with X staff.

Complainant alleged that Parents are not given notice when changes take place. LPA interviewed Director and reviewed texts notices to parents. According to Director, room changes and the movement of children were made due to staff shortages and per the recommendation of consultant with California Department of Education, Sandra Flores. Director admitted to not giving parents a 30-day notice. Rather, a mass text was sent to parents alerting them of changes taking place “effective immediately”.
Based on Director’s own admission and a review of parent texts, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. At this time, a deficiency is being cited as a Type-B.
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Ana ChicoTELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Carolyn TubaTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 33-CC-20230525123457
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTESSORI ACADEMY OF LA PUENTE
FACILITY NUMBER: 198013166
VISIT DATE: 07/13/2023
NARRATIVE
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Please see LIC 9099-D (deficiency page) are being cited in accordance with California Code of Regulations Title 22.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted, a copy of this report, appeal rights were given to Director, Melissa Villareal.
SUPERVISOR'S NAME: Ana ChicoTELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Carolyn TubaTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 33-CC-20230525123457
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTESSORI ACADEMY OF LA PUENTE
FACILITY NUMBER: 198013166
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 07/13/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
07/13/2023
Section Cited
CCR
101219(b)(4)
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101219(b)(4) (b) Admission agreements shall specify the following: (1) Basic services......
(4) Modification conditions, including the requirement that the child's authorized representative be given at least 30-calendar-days prior written notice of any basic rate change.
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Per Director 30 days notice will be given to parents in the future via email, Genie app and signs posted on parent board, classroom boards and gates. Parent will have to sign-off that they received notice.
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This requirement is not met as evidenced by: Based on interviews and record review the
facility did not give parents 30 days notice when making changes to admission agreement which poses a potential Personal Rights risk to children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Ana ChicoTELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Carolyn TubaTELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:

DATE: 07/13/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/13/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 3