198013375-8-22-2023-33-CC-CGAN-CVF28G-20230906171020

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198013375
Report Date: 08/22/2023
Date Signed: 08/22/2023 02:39:16 PM

Substantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/30/2023 and conducted by Evaluator Anomeh Eivazian

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20230630094155

FACILITY NAME:	LA CRESCENTA MONTESSORI		FACILITY NUMBER:	198013375
ADMINISTRATOR:	AMARASINGHE, GIRLIE		FACILITY TYPE:	850
ADDRESS:	3811 FOOTHILL BOULEVARD		TELEPHONE:	(818) 249-5437
CITY:	LA CRESCENTA	STATE: CA	ZIP CODE:	91214
CAPACITY:	45	CENSUS: 16	DATE:	08/22/2023
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Girlie Amarasinghe, Director		TIME COMPLETED:	03:00 PM

ALLEGATION(S):

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Staff yell at day care children

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Anomeh Eivazian conducted an unannounced complaint inspection in regards to the above allegation. LPA arrived at 12:00 p.m. on 08/22/2023 and met with teacher Chandra Bandaranayake. Shortly after at 12:30 p.m. Girlie Amarasinghe, director arrived who guided analyst on a tour of the facility. During this inspection there were 16 children present in the facility, 9 being toddlers and 7 preschoolers. LPA observed one staff in preschool classroom and two staff with toddlers.

During this investigation, LPA Eivazian conducted interviews with 2 staff and 4 children on 07/10/23. On 08/22/23 LPA Eivazian conducted an interview with director.

Based on an interview that was conducted with Child#1, If they misbehave, staff#4 will scream at them.

Based on an interview that was conducted with Child#2, If they do not listen to staff#4, staff#4 will talk loud to the children.
REPORT CONTINUES ON NEXT PAGE 1 of 2

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 08/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

Page: 1 of 3

Control Number 33-CC-20230630094155

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LA CRESCENTA MONTESSORI	FACILITY NUMBER: 198013375
	VISIT DATE: 08/22/2023

NARRATIVE

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Based on an interview that was conducted Child#3, staff#4 says bad words, screams, and will be mad when child#3 does not listen to staff#4.

Based on an interview that was conducted with staff#1, staff#1 never worked with staff#4 in one classroom but heard staff#4 to be loud and scream on children, saying like "Grab your things".

Complainant submitted two audio recordings. LPA Eivazian heard the two audio recordings that was submitted by complainant. One recording which was 13 seconds, a female individual stated: " Nine here, ok aha, no it is cross, pay attention to the dam sign". The female voice was loud and serious when stated no it is cross, pay attention to the dam sign.

On 08/22/23 LPA played both audio recordings that were submitted by complainant for staff#3. Staff#3 confirmed it was staff#4 voice. Per staff#3 she observed staff#4 to talk loud and yell at the children. Per staff#3, staff#4 currently does not teach in any classroom and only opens the school and leave around 9:30 AM.

Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegation is found to be Substantiated at this time. California Code of Regulations, 101223(a)(1)-- Personal Rights--(a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons is being cited on the attached LIC9099D.

LPA Anomeh Eivazian informed director, Girlie Amarasinghe that this report dated 03/01/2023 document(s) 1 of Type A citation. Type A citation which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Anomeh Eivazian informed the director, Girlie Amarasinghe to provide a copy of this licensing report dated 08/22/2023 that documents 1 Type A citation to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

The Notice of Site Visit (LIC 9213) was given and must remain posted for 30 days. Exit interview conducted and report was reviewed with the director, Girlie Amarasinghe at 3:00 p.m..

REPORT END 2 of 2

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 08/22/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20230630094155

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LA CRESCENTA MONTESSORI	FACILITY NUMBER: 198013375
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 08/22/2023

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 08/23/2023 Section Cited CCR 101223(a)(1)	1 2 3 4 5 6 7	Personal Rights--(a) The licensee shall ensure that each child is accorded the following personal rights: (1)To be accorded dignity in his/her personal relationships with staff and other persons. This requirement was not met as evidenced by...	1 2 3 4 5 6 7	Per director, staff#4, is not going to teach in any classroom anymore, staff#4 will only open the school and leave at 9-9:30 AM. Per director, she will talk to staff#4 to ensure she treat children in a proper manner.
	8 9 10 11 12 13 14	Based on staff and children interviews and audio recording, staff#4 yelled and talked loud to the preschool children during summer 2023. This poses an immediate health, safety and personal right risk of the children in care.	8 9 10 11 12 13 14	A written declaration will be submitted to LPA by 08/23/23.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh Eivazian	TELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:	DATE: 08/22/2023

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 08/22/2023

LIC9099 (FAS) - (06/04)

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