198014700-9-20-2021-33-CC-ACHO-C74UZA-20210922160110

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198014700
Report Date: 09/20/2021
Date Signed: 09/20/2021 12:22:44 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/09/2021 and conducted by Evaluator Jose Guzman

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20210909114326

FACILITY NAME:	LOS ANGELES CITY COLLEGE CAMPUS CDC		FACILITY NUMBER:	198014700
ADMINISTRATOR:	GAYANE PANOSYAN		FACILITY TYPE:	850
ADDRESS:	855 N. VERMONT AVENUE		TELEPHONE:	(323) 953-4000
CITY:	LOS ANGELES	STATE:	ZIP CODE:	90029
CAPACITY:	120	CENSUS: 22	DATE:	09/20/2021
		UNANNOUNCED	TIME BEGAN:	11:20 AM
MET WITH:	Director, Gayne Panosyan		TIME COMPLETED:	12:35 PM

ALLEGATION(S):

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Parent denied entry into facility.

INVESTIGATION FINDINGS:

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On 09/20/2021 at 11:21 a.m., Licensing Program Analyst (LPA) Jose Guzman conducted an unannounced complaint inspection to deliver findings of the above allegations. A risk assessment was conducted when entering the facility. LPA met with Director, Gayne Panosyan, who guided LPA on a tour of the facility. There was a total of 22 children present with 6 staff.

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Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jose Guzman	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20210909114326

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LOS ANGELES CITY COLLEGE CAMPUS CDC	FACILITY NUMBER: 198014700
	VISIT DATE: 09/20/2021

NARRATIVE

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Parent denied entry into facility- Complainant alleged that entry to the facility was denied to parents. Based on Staff (S1), parents were denied access to the facility to limit non-essential visitors due to COVID-19. S1 provided documents from the County of Los Angeles Department of Public Health, Guidance for Early Childhood Education Providers Requirements and Best Practices, updated 08/02/2021 states, “Require all visitors, including parents and caregivers, regardless of vaccination status, to bring and wear masks when they are indoors at their facility.” Centers for Disease Control and Prevention document, COVID-19 Guidance for Operating Early Care and Education/Child Care Programs, states …programs should limit nonessential visitors, volunteers, …who are not fully vaccinated…” Finally, Los Angeles City College District (LACCD) Child Development Center Reopening During COVID-19 Guidance document last updated 03/19/2021, states, “The Director or designee will ensure vital essential services including state licensing, LACCD employees or others that enter the building follow all procedures.” Per S1, LACCD Child Development Centers attend the local Licensing and Los Angeles County Public Health Department calls. Also, according to S1, information received from the Licensing Department staff strongly recommended not having unnecessary visitors in the facility. Based on the information obtained, S1 opted to limit visitors to the facility in efforts to reduce the spread of COVID-19. On 09/20/2021, LPA Jose Guzman clarified Parent Rights and California Code Title 22 section 101218.1, which states that parents or authorized representative are allowed to enter and inspect the child care center in accordance with Health and Safety Code. However, visitors must follow local county public health department recommendations pertaining to COVID-19 safety guidelines. Based on interviews conducted and records reviewed, the preponderance of evidence standard has been met, therefore the above allegation is found to be substantiated. At this time, a deficiency is not being cited as efforts to deny entry was due to misapplied information of the information received and to ensure the health and safety of children attending. Director, Gayne Panosyan, fully understands that parents cannot be denied entry and are considered essential visitors. Per Director, effective immediately, she will provide a parent notification informing parents that they have the right to enter the facility but must follow local Los Angeles County Department of Public Health and LACCD guidelines.
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SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jose Guzman	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20210909114326

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LOS ANGELES CITY COLLEGE CAMPUS CDC	FACILITY NUMBER: 198014700
	VISIT DATE: 09/20/2021

NARRATIVE

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LPA provided technical assistance and information for the local Resource and Referral Agency. LPA also informed Director to contact the local Regional Office if in need of personal protection equipment (PPE) or additional assistance.

The Notice of Site Visit (LIC 9213) must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Exit interview was conducted with Director, Gayne Panosyan.

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SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jose Guzman	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 09/20/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/20/2021

LIC9099 (FAS) - (06/04)

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