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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015036
Report Date: 04/23/2021
Date Signed: 04/23/2021 05:01:38 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/03/2020 and conducted by Evaluator Betty Bell
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20201203152442
FACILITY NAME:WEBER FAMILY CHILD CAREFACILITY NUMBER:
198015036
ADMINISTRATOR:ROSEMARIE WEBERFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(909) 634-9269
CITY:POMONASTATE: CAZIP CODE:
91766
CAPACITY:14CENSUS: 0DATE:
04/23/2021
UNANNOUNCEDTIME BEGAN:
01:29 PM
MET WITH:Licensee Rosemarie WeberTIME COMPLETED:
02:00 PM
ALLEGATION(S):
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Licensee does not live in the home.

The facility is dirty.

There are safety hazards.
INVESTIGATION FINDINGS:
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An unannounced phone call was conducted by Licensing Program Analyst (LPA) Emiko Bell on 04/23/21 by LPM's permission due to COVID-19 and precautionary measures. The call was conducted with Licensee Rosemarie Weber, to whom the purpose of the inspection was announced. The purpose of the call was to provide the findings of the Complaint investigation.

Census: Zero. Licensee was driving and stated that there was no one in the vehicle with her.

Throughout the course of the investigation, interviews were conducted with licensee, four parents, one staff, and one adult; documentation in the form of Incident/Arrest Reports” dated 12/03/20 and 10/17/20 and a Calls for Service log were obtained; and 83 photos were taken.

Page 1/6
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 8
Control Number 33-CC-20201203152442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WEBER FAMILY CHILD CARE
FACILITY NUMBER: 198015036
VISIT DATE: 04/23/2021
NARRATIVE
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-Pertaining to the allegation that “Licensee does not live in the home”:

Per the Reporting Party, when Staff #2 (S2) was asked who lives in the residence, licensee’s name was not mentioned.

When the initial inspection was conducted on 12/11/20, licensee was not present upon LPAs’ arrival and did not show up for an hour. When asked where she was, licensee stated that she had to pick up her grandchildren in Fontana. Per licensee, her grandchildren live in Fontana with their father and she lives at the 1835 S. Park residence. However, licensee has legal guardianship of her grandchildren.

Per LPAs’ observations, it did not appear that licensee lives in the residence despite licensee’s California Driver’s License having the address of the Family Child Care Home listed.

According to the 12/03/20 report obtained, S2 stated that the residence is theirs, though the license is issued to licensee; according to the 10/17/20 report obtained, S2 disclosed that licensee resides in Fontana with the three children of S2 and that the 1835 Park Avenue residence is S2s and that they run the child care, though licensee is their “boss.” More significantly, licensee admitted that only S2 lives at the residence and that she had a “roommate” who lives there as well.
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 8
Control Number 33-CC-20201203152442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WEBER FAMILY CHILD CARE
FACILITY NUMBER: 198015036
VISIT DATE: 04/23/2021
NARRATIVE
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Of the four parents interviewed, P1-3 stated that licensee is there when S2 is not and vice-versa; per P4, from the end of 2019, licensee was not there and pre-COVID, licensee would call and say that she was told parent was looking for her, but around March 2020, parent would not even receive a return call from licensee. Per daycare children, licensee shows up during the day, but is not there all day.

This agency has investigated the complaint alleging that “Licensee does not live in the home.” Based upon the evidence as presented above, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12, Chapter 1, Article 01, Section 102352 "Definitions" is being cited on the attached LIC 9099D.



-Pertaining to the allegation that “The facility is dirty”:

During the initial inspection on 12/11/20, LPAs observed a roach crawling on the wall, the walls had stains and marks on them though S2 stated that they had just painted them two weeks prior, and S2 wiped the table in the living off with their hand to clear off food crumbs so that LPAs could sit down and set up their laptops. In the master bedroom where licensee and S2 allegedly stay, large blood stains were
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
LIC9099 (FAS) - (06/04)
Page: 5 of 8
Control Number 33-CC-20201203152442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WEBER FAMILY CHILD CARE
FACILITY NUMBER: 198015036
VISIT DATE: 04/23/2021
NARRATIVE
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observed on the carpet. The bedroom across from the restroom was observed to have objects strewn everywhere. In the closet of the “office,” where children play with the toys, there were piles of boxes and random items which looked as if they had been hurriedly tossed in there.

According to the 12/03/20 report received, the residence had dust, dirt, old unopened food, dirty floors, dirty dishes, and articles of clothing scattered about inside and the front and back yards had trash.

According to Parent 4, the facility is “never clean” and stated that one of their children said that they feel it’s dirty as well.

This agency has investigated the complaint alleging that “The facility is dirty.” Based upon the evidence as presented above, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06, Section 102417 "Operation of a Family Child Care Home" is being cited on the attached LIC 9099D.

SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
LIC9099 (FAS) - (06/04)
Page: 6 of 8
Control Number 33-CC-20201203152442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WEBER FAMILY CHILD CARE
FACILITY NUMBER: 198015036
VISIT DATE: 04/23/2021
NARRATIVE
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-Pertaining to the allegation that “There are safety hazards”:

During the initial inspection on 12/11/20, LPAs observed a backyard fence falling at more than one area, where children could either exit to the front yard or stick their fingers through the exposed chain-link fence and get bit by the neighbors’ dogs. There were two containers of laundry detergent on a kitchen counter, adjacent to Styrofoam cups from which the children drink. There were unused, unprotected electrical outlets in the living room, in the “office” where the children play, and in the bedroom of the two minors who reside in the residence.

This agency has investigated the complaint alleging that “There are safety hazards." Based upon the evidence as presented above, the allegation has been determined to be Substantiated. A finding of Substantiated means that the preponderance of evidence standard has been met. California Code of Regulations, Title 22, Division 12, Chapter 1, Article 06, Section 102417 "Operation of a Family Child Care Home" is being cited on the attached LIC 9099D.

Please refer to 9099D for documentation of deficiencies.
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
LIC9099 (FAS) - (06/04)
Page: 4 of 8
Control Number 33-CC-20201203152442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: WEBER FAMILY CHILD CARE
FACILITY NUMBER: 198015036
VISIT DATE: 04/23/2021
NARRATIVE
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An exit interview has been conducted with Licensee Rosemarie Weber. A copy of this report has been signed by LPA Bell. This report and the Appeal Rights will be scanned via e-mail to Licensee Weber, who understands that an electronic “Read Receipt” and/or confirmation of receipt of the e-mail confirms receipt of the report and constitutes an electronic signature. A hard copy of this report will be mailed to Licensee Weber, who agrees to sign the bottom of each page of the 9099 and return the originals to LPA Bell in-person or via U.S. Mail. A Notice of Site Visit was not provided to Licensee Weber since a physical inspection was not conducted.
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
LIC9099 (FAS) - (06/04)
Page: 3 of 8
Control Number 33-CC-20201203152442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WEBER FAMILY CHILD CARE
FACILITY NUMBER: 198015036
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/23/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
05/03/2021
Section Cited
CCR
102352(h)(1)(a)
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DEFINITIONS
It is the place where one remains when not called elsewhere for labor or other special or temporary purpose, and to which he or she returns in seasons of repose.
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Licensee said she willl send documents to provde that she lives in he residence.
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-This requirement is not met as evidenced by: based upon interviews conducted, reports received and observations made, licensee has not lived at the residence since the end of 2019. This poses a potential health, safety or personal rights risk to the children in care.
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Request Denied
Type B
05/03/2021
Section Cited
CCR
102417(b)
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OPERATION OF A FAMILY CHILD CARE HOME
The home shall be kept clean and orderly, with heating and ventilation for safety and comfort.

-This requirement is not met as evidenced by: LPAs observed a roach crawling on the walll, the walls and doors had stains and marks on
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Licensee said that she will provdie LPA with documentation that the residence is now clean.
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 them, there were food crumbs on the living room table, large blood stains on the carpet, objects were strewn everywhere, floors were dirty. This poses a potential health, safety or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
LIC9099 (FAS) - (06/04)
Page: 7 of 8
Control Number 33-CC-20201203152442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: WEBER FAMILY CHILD CARE
FACILITY NUMBER: 198015036
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 04/23/2021
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Request Denied
Type B
05/03/2021
Section Cited
CCR
102417(g)
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OPERATION OF A FAMILY CHILD CARE HOME
The home shall be free from defects or conditions which might endanger a child.
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Licensee will provide LPA verification that the fence has been flixed and the outlets have been covered.
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-This requirement is not met as evidenced by: LPAs observed a backyard fence falling at more than one area and there were unused, unprotected electrical outlets throughout the residence. There were two containers of laundry detergent accessible to the children. This poses a potential health, safety or personal rights risk to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Claudia GuangorenaTELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Betty BellTELEPHONE: (323) 981-3364
LICENSING EVALUATOR SIGNATURE:

DATE: 04/23/2021
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/23/2021
LIC9099 (FAS) - (06/04)
Page: 8 of 8