198015183-3-16-2021-33-CC-CGUA-C222DB-20210412171804

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198015183
Report Date: 03/12/2021
Date Signed: 03/16/2021 01:19:03 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/12/2021 and conducted by Evaluator Alanna Gontarek

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20210112124401

FACILITY NAME:	SANCHEZ FAMILY CHILD CARE		FACILITY NUMBER:	198015183
ADMINISTRATOR:	CARINA SANCHEZ		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(626) 827-8100
CITY:	LA PUENTE	STATE: CA	ZIP CODE:	91744
CAPACITY:	14	CENSUS:	DATE:	03/12/2021
		UNANNOUNCED	TIME BEGAN:	02:19 PM
MET WITH:	Carina Sanchez		TIME COMPLETED:	03:30 PM

ALLEGATION(S):

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Child Care operating overcapacity

INVESTIGATION FINDINGS:

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On 3/12/2021 at 3:00 p.m., Licensing Program Analyst (LPA), Alanna Gontarek and LPA Fabiola Vasquez, conducted a follow up unannounced complaint tele-inspection on this date to the above facility for the purpose of delivering complaint investigation findings. Due to COVID-19 and pre-cautionary measures, the complaint findings are being delivered via WhatsApp application. LPA Vasquez translated findings to the licensee. Upon arrival LPA virtually met with Licensee, Carina Sanchez who guided LPA on a virtual tour of the facility. There were 6 children present during this inspection. Staff #2 also present.

Information provided by the complainant alleges, Child Care operating overcapacity. During this investigation, interviews were conducted with the complainant, staff, children, and children’s authorized representatives. Documentation gathered includes a current children's roster, children’s sign in and sign out sheets for a period of two months, Licensee’s declaration, and employee time sheets.

Substantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-8417
LICENSING EVALUATOR NAME: Alanna Gontarek	TELEPHONE: (323) 854-8644
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20210112124401

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: SANCHEZ FAMILY CHILD CARE	FACILITY NUMBER: 198015183
	VISIT DATE: 03/12/2021

NARRATIVE

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During interviews conducted with facility staff, children, and children’s authorized representatives, multiple disclosures were made that Licensee is alone with the children until Licensee’s assistant arrives at approximately 6:30 a.m. daily. LPA reviewed the children’s sign in and sign out sheets for the months of December and January, the facility roster, and staff time sheet for the month of December. Staff #2 (S2) time sheet and children’s sign in and sign out sheets confirm Licensee was alone from approximately 5:30 a.m. to 6:30 a.m. for the first two weeks of December, December 14^th and December 15^th, 2020.

Based on interviews conducted and record review, the preponderance of evidence standard has been met, therefore the above allegation is found to be Substantiated. California Code of Regulations, Title 22 are being cited on the attached LIC 9099D.

Upon receipt of this report, the licensee shall post any licensing report documenting a type “A” citation. This must remain posted for 30 days during hours of operation. In addition to posting this report, the licensee will also provide copies to the parents of the children in care for up to one year. LPA provided LIC 9224 form.

An exit phone interview was conducted with Licensee, Carina Sanchez, and translated in Spanish by LPA Vasquez, at 4:15 p.m. Appeal Rights were verbally explained. A copy of this report has been signed by LPA Gontarek. This report along with Appeal Rights (LIC 9058) will be via e-mailed to licensee, Carina Sanchez, who understands that an electronic “Read Receipt” and/or confirmation of receipt of the e-mail confirms receipt of the report and constitutes an electronic signature.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-8417
LICENSING EVALUATOR NAME: Alanna Gontarek	TELEPHONE: (323) 854-8644
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

LIC9099 (FAS) - (06/04)

Page: 5 of 5

Control Number 33-CC-20210112124401

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: SANCHEZ FAMILY CHILD CARE	FACILITY NUMBER: 198015183
DEFICIENCY INFORMATION FOR THIS PAGE:	VISIT DATE: 03/12/2021

Deficiency Type POC Due Date / Section Number	DEFICIENCIES		PLAN OF CORRECTIONS(POCs)
Type A 03/13/2021 Section Cited CCR 102416.5(e)	1 2 3 4 5 6 7	Staffing Ratio and Capacity (e) "If no assistant provider is present at a Large Family Child Care Home, then the licensee shall comply with the capacity requirements for a Small Family Child Care Home..." This requirement is not met as evidenced by: Based on interviews with children’s	1 2 3 4 5 6 7	Per Licensee, will submit a declaration stating will not accept children over licensed capacity and inform parents that she cannot the children before and after their scheduled drop off and pick up times to not exceed capacity. Per Licensee, she will have her Assistant start at 5:30 a.m.
	8 9 10 11 12 13 14	authorized reps., staff, and record review of children’s sign in and sign out sheets, and (S2) time sheet, Licensee did not have an assistant provider present at the facility from 5:30 a.m. to 6:30 a.m. for the first 2 weeks of December 2020, 12/4/20 and 12/15/20. S2 time sheet confirms arrival time to the daycare was approximately 6:30 a.m. daily. Licensee was alone with 9 children. This poses an immediate health and safety risk to the children in care.	8 9 10 11 12 13 14
	1 2 3 4 5 6 7		1 2 3 4 5 6 7
	1 2 3 4 5 6 7		1 2 3 4 5 6 7

Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-8417
LICENSING EVALUATOR NAME: Alanna Gontarek	TELEPHONE: (323) 854-8644
LICENSING EVALUATOR SIGNATURE:	DATE: 03/12/2021

I acknowledge receipt of this form and understand my appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2021

LIC9099 (FAS) - (06/04)

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