198015219-9-17-2021-54-CC-KCHS-C8CLJU-20211101084832

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198015219
Report Date: 09/17/2021
Date Signed: 09/17/2021 09:24:53 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/29/2021 and conducted by Evaluator Raul Navarro

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20210729152403

FACILITY NAME:	RAINBOW IN A CLOUD CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	198015219
ADMINISTRATOR:	ANGELA SCOTT		FACILITY TYPE:	850
ADDRESS:	1800 E. ANAHEIM STREET		TELEPHONE:	(562) 256-1350
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90813
CAPACITY:	30	CENSUS: 3	DATE:	09/17/2021
		UNANNOUNCED	TIME BEGAN:	08:15 AM
MET WITH:	Bria Hatley		TIME COMPLETED:	09:44 AM

ALLEGATION(S):

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Facility did not adhere to conditions under which the agreement may be terminated

INVESTIGATION FINDINGS:

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This complaint inspection was conducted by Licensing Program Analyst (LPA) Raul Navarro on 9/17/2021. LPA Navarro arrived at the facility at 8:15am. The purpose of the inspection was to deliver the findings to the complaint investigation. LPA Navarro met with Director Bria Hatley who led LPA on a tour of the facility. There were three children and three staff present during the inspection.

During the course of the investigation LPA Navarro conducted interviews with the reporting party and staff. Per reporting party, the facility did not adhere to conditions under which the agreement may be terminated. LPA Navarro interviewed the day-care staff who denied the allegation and provided LPA with a copy of the parent handbook. Based on the interviews conducted and documentation obtained it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove if the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated.
*Report continues on the next page*

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Karen Chambers	TELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Raul Navarro	TELEPHONE: 323-981-3388
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20210729152403

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: RAINBOW IN A CLOUD CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 198015219
	VISIT DATE: 09/17/2021

NARRATIVE

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Exit interview was conducted with Director Bria Hatley. The Director was provided a copy of their appeal rights (LIC 9058) and their signature on this form acknowledges receipt of these forms.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site inspection by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

SUPERVISOR'S NAME: Karen Chambers	TELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Raul Navarro	TELEPHONE: 323-981-3388
LICENSING EVALUATOR SIGNATURE:	DATE: 09/17/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/17/2021

LIC9099 (FAS) - (06/04)

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