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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015363
Report Date: 09/27/2022
Date Signed: 09/27/2022 09:56:06 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/15/2022 and conducted by Evaluator Raul Navarro
PUBLIC
COMPLAINT CONTROL NUMBER: 54-CC-20220715134409
FACILITY NAME:TORRES FAMILY CHILD CAREFACILITY NUMBER:
198015363
ADMINISTRATOR:TORRES, MARIAFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(310) 850-4185
CITY:CARSONSTATE: CAZIP CODE:
90745
CAPACITY:14CENSUS: 7DATE:
09/27/2022
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Maria TorresTIME COMPLETED:
10:20 AM
ALLEGATION(S):
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Day care child was hit multiple times while in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Raul Navarro conducted an unannounced complaint inspection in Spanish on 09/27/2022 at 08:45am and met with Licensee Maria Torres. LPA conducted today's inspection to deliver the findings of the above allegation. There were seven children present with two adults.

During the course of the investigation, LPA Navarro conducted interviews with the Licensee, children in care, and parents. The LPA did not interview the Reporting Party due to them remaining anonymous. Reporting Party alleged Licensee hit a child in care multiple times. Licensee denied the allegations. There were no corroborating statements made in interviews with parents and children in care. Based on the interviews conducted and documentation obtained it has been determined that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove if the alleged violation did or did not occur, therefore at this time the above allegation is unsubstantiated.

Report continues on the next page
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Raul NavarroTELEPHONE: 323-981-3388
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2022
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20220715134409
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: TORRES FAMILY CHILD CARE
FACILITY NUMBER: 198015363
VISIT DATE: 09/27/2022
NARRATIVE
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Exit interview was conducted with Licensee Maria Torres. The notice of site visit was given to the Licensee and must remain posted for 30 days.
SUPERVISOR'S NAME: Karen ChambersTELEPHONE: (323) 980-4934
LICENSING EVALUATOR NAME: Raul NavarroTELEPHONE: 323-981-3388
LICENSING EVALUATOR SIGNATURE:

DATE: 09/27/2022
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/27/2022
LIC9099 (FAS) - (06/04)
Page: 2 of 2