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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015474
Report Date: 10/16/2023
Date Signed: 10/16/2023 11:11:09 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/21/2023 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230821165504
FACILITY NAME:MONTROSE CHRISTIAN MONTESSORI SCHOOLFACILITY NUMBER:
198015474
ADMINISTRATOR:RIMA CHRISTINA DIBIEFACILITY TYPE:
850
ADDRESS:2545 HONOLULU AVENUETELEPHONE:
(818) 249-2319
CITY:MONTROSESTATE: CAZIP CODE:
91020
CAPACITY:105CENSUS: 34DATE:
10/16/2023
UNANNOUNCEDTIME BEGAN:
08:30 AM
MET WITH:Sharon Lee, LiceneeTIME COMPLETED:
09:15 AM
ALLEGATION(S):
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Staff handled child in a rough manner.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA), Anomeh Eivazian and Suzana Safaryan, conducted an unannounced complaint inspection to the above facility for the purpose of delivering complaint investigation finding on 10/16/23 at 8:30 a.m.. LPAs met with Sharon Lee, Licensee who guided LPAs on a tour of the facility. During this inspection there were total of 34 children present in the facility.

During this investigation, LPA Eivazian conducted interviews with five staff and complainant.

Based on an interview that was conducted with the complainant, child#1 was picked up on 08/18/23 at 11:40 a.m. Once complainant got home wanted to give bath to child#1, observed red marks on child#1’s both arms. Per complainant, red marks on child#1 arms looked like nail marks.

Based on interviews that were conducted with five staff. August 18, 2023, was the third day of school for
REPORT CONTINUES ON NEXT PAGE 1 of 2
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20230821165504
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTROSE CHRISTIAN MONTESSORI SCHOOL
FACILITY NUMBER: 198015474
VISIT DATE: 10/16/2023
NARRATIVE
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child #1. Per staff interviews, child#1 had hard time following teachers and classroom schedule. Per staff interviews, child#1 spend lot of time in the sand area on 08/18/23. Per staff, they hold children from under arm. Per staff #1, teachers held child#1 from under arm to stop and prevent child#1 from getting hurt or hurting other children but did not touch child#1 intentionally. Per staff, they did not observe red marks on child#1 arms on 08/18/23. Per staff#4 and staff#5, they can not tell what the red marks on child#1 arm was from the picture that was provided to the school on 08/18/23 by parent#1.

Although the allegation may has happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore at this time the above allegation is Unsubstantiated.

The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview conducted and report was reviewed with the licensee, Sharon Lee, at 9:15 AM.

REPORT END 2 of 2
SUPERVISORS NAME: Christina Gabelman
LICENSING EVALUATOR NAME: Anomeh Eivazian
LICENSING EVALUATOR SIGNATURE:

DATE: 10/16/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/16/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2