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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015474
Report Date: 03/15/2023
Date Signed: 03/15/2023 02:16:26 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/10/2023 and conducted by Evaluator Anomeh Eivazian
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20230310124354
FACILITY NAME:MONTROSE CHRISTIAN MONTESSORI SCHOOLFACILITY NUMBER:
198015474
ADMINISTRATOR:RIMA CHRISTINA DIBIEFACILITY TYPE:
850
ADDRESS:2545 HONOLULU AVENUETELEPHONE:
(818) 249-2319
CITY:MONTROSESTATE: CAZIP CODE:
91020
CAPACITY:105CENSUS: 50DATE:
03/15/2023
UNANNOUNCEDTIME BEGAN:
08:45 AM
MET WITH:Sharon Lee, LicenseeTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Staff did not prevent inappropriate interactions between day care children
Staff are operating out of ratio
Staff do not provide adequate supervision to day care children
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA), Anomeh Eivazian, conducted an unannounced complaint inspection to the above facility in regards to the above allegations on 03/15/2023 at 8:45 AM. LPA met with Jay Thompson, school principal. Shortly after, Sharon Lee, licensee arrived who guided LPA on a tour of the facility. During this inspection there were total of 50 preschooers present in the facility.

During this investigation, LPA Eivazian conducted interviews with staff, two children, and complainant. LPA obtained a copy of facility roster, children sign in/out sheets for 02/17/2023, staff#2 and staff#4 time sheets for 02/17/2023. LPA obstained copies of email communications between school and parent#1 from 02/17/23 to 03/10/23.

Facility reported an unusual incident report related to above allegations on 02/21/23. Incident report was received via email in 24 hours time frame.
REPORT CONTINUES ON NEXT PAGE 1 of 3
Substantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh EivazianTELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 5
Control Number 33-CC-20230310124354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTROSE CHRISTIAN MONTESSORI SCHOOL
FACILITY NUMBER: 198015474
VISIT DATE: 03/15/2023
NARRATIVE
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Based on an interview that was conducted with child#1, child#2 checked child#1 during outdoor playtime, while they were on sand area, under the play structure. Per child#1, child#2, pulled down child#1's pants and lifted up child#1's shirt.

Based on an interview that was conducted with child#2, child#2 did not do anything to child#1.

Based on interviews that were conducted with staff #3 and staff#4, they did not observe the incident that occurred on 02/17/23. Per staff #3 and staff#4, on 02/17/23, staff #6 was not present in the school. Per staff#3, she went on lunch break at 12:35 PM and per staff#4, she went on lunch break around 12:30 PM. Per staff #3 and staff#4, staff#2 was supervising two classrooms children during their lunch breaks on 02/17/23.

Based on an interview that was conducted with staff#1, parent #1 contacted school after child#1's was picked up on 02/17/23 and talked to staff#4 and informed her that child#1 disclosed to parent#1, that on 02/17/23 during outdoor playtime on sand area, child#2 stated to child#1" If you want to be my friend, I will have to check you". Per staff#1, child#2 pull down child#1's pants and lifted up child#1's shirt. Per staff#1, no staff witnessed the incident. Per staff#1, incident occurred on sand area on 02/17/23 between 12:35 PM and 1:00 PM. Per staff#1, staff#2 was supervising two classrooms children alone between 12:35 PM to 1:00 PM on 02/17/23. Per staff#1, staff#3 clocked out for her lunch at 12:38 PM, staff#4 was on her lunch break, and staff#5 joined staff#2 for assistant at 12:48 PM. Per staff#1, child#2 disclosed to parents that child#2 pulled down child#1's pants and lifted up child#1's shirt.

Based on an interview that was conducted with staff #2, on 02/17/2023, staff#6 was not present in the facility. Per staff#2, due to lack of staff present on 02/17/23, staff#2 supervised two classrooms children between 12:35 PM to 1:00 PM in order to be able to give break to staff#3 and staff#4. Per staff#2, staff#5 joined her for assistant around 12:48 p.m.. Per staff#2, she did not observe the incident.

Based on LPA's observation and information obtained, on 02/17/23 between 12:35 PM to 12:48 PM, staff#2 was supervising total of 23 children alone during outdoor playtime on sand area. At 12:48 PM staff#5, teacher assistant joined staff#2. Facility was operating out of required Teacher- Child Ration on 02/17/23 from 12:35 PM to 1:05 PM, when staff #3 returned from her lunch.
REPORT CONTINUES ON NEXT PAGE 2 of 3
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh EivazianTELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 5
Control Number 33-CC-20230310124354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754
FACILITY NAME: MONTROSE CHRISTIAN MONTESSORI SCHOOL
FACILITY NUMBER: 198015474
VISIT DATE: 03/15/2023
NARRATIVE
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Based on LPA observations and interviews which were conducted and record reviews, the preponderance of evidence standard has been meet, therefore the above allegations are found to be Substantiated at this time. California Code of Regulations, 101223 (a) (2)—Personal Rights--To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
, 101216.3 (a) -- Teacher-Child Ratio -- There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below, and 101229 (a) (1) --Responsibility for Providing Care and Supervision -- No child(ren) shall be left without the supervision of a teacher at any time, except as specified in Sections 101216.2(e)(1) and 101230(c)(1). Supervision shall include visual observation are being cited on the attached LIC9099D.

LPA Anomeh Eivazian informed licensee, Sharon Lee that this report dated 03/15/2023 document(s) 3 of Type A citations. Type A citations which shall be posted for 30 consecutive days as there is immediate risk(s) to the health, safety, or personal rights of children in care.

Also, LPA Anomeh Eivazian informed the Sharon Lee, licensee to provide a copy of this licensing report dated 03/15/2023 that documents 3 Type A citations to parents/guardians of all children currently enrolled by the next business day or the next day the children are in care, and to any newly enrolled parents/guardians for 12 months from the date of this report. A signed Acknowledgement of Receipt of Licensing Report (LIC 9224), or other written statement, must be placed in the child's file for verification.

Exit interview conducted and report was reviewed with the licensee, Sharon Lee at 2:30 p.m..


REPORT END 3 of 3
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh EivazianTELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023
LIC9099 (FAS) - (06/04)
Page: 3 of 5
Control Number 33-CC-20230310124354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTROSE CHRISTIAN MONTESSORI SCHOOL
FACILITY NUMBER: 198015474
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/15/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/16/2023
Section Cited
CCR
101223(a)(2)
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Personal Rights--To be accorded safe, healthful and comfortable accommodations, furnishings and equipment to meet his/her needs.
This requirement was not met as evidenced by...
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Per licensee, Sharon Lee she added one staff to preschool program, removed all unnecessary toys from sand area in order to observe and supervise children more actively and sand area be more open for supervision.
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Based on staff#1, staff#2 and child#1's interviews, on 02/17/23 between 12:38 PM to 1:00 PM on sand area, child #2 pulled down child#1's pants and lifted child#1's shirt and teachers did not observe it to prevent the act. This poses an immediate health, safety and personal right risks to the children in care.
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A written plan will be submitted to LPA Eivazian by 03/16/23.
Type A
03/16/2023
Section Cited
CCR
101216.3(a)
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Teacher-Child Ratio -- There shall be a ratio of one teacher visually observing and supervising no more than 12 children in attendance, except as specified in (b) and (c) below
This requirement was not met as evidenced by...
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Per licensee, Sharon Lee, one staff has been added to preschool since this incident occurred. Per licensee, she will ensure from now on to operate under required teacher child Ratio Requirement.
A written plan will be submitted to LPA Eivazian.
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Based on staff interviews and information obtained, on 02/17/23 between 12:38 PM to 1:05 PM, staff# 2 was supervising 23 children alone, at 12:48 PM staff#5, teacher assistant joined staff#2 for assistant. This poses an immediate health, safety and personal right risks to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh EivazianTELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023
LIC9099 (FAS) - (06/04)
Page: 4 of 5
Control Number 33-CC-20230310124354
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: MONTROSE CHRISTIAN MONTESSORI SCHOOL
FACILITY NUMBER: 198015474
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/15/2023
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
03/16/2023
Section Cited
CCR
101229(a)(1)
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Responsibility for Providing Care and Supervision -- No child(ren) shall be left without the supervision of a teacher at any time, etc.. Supervision shall include visual observation.
This requirement was not met as evidenced by..
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Per licensee, Sharon Lee, she removed all unnecessary items from sand area in order to be able to observe the whole area.

A written plan will be submitted to LPA Eivazian by 03/16/23.
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Based on staff and children interviews, on 02/17/23 between 12:35 PM and 12:48 PM, on sand area, child#2 pulled down child#1's pants and lifted child #1 shirt and staff did not observe the incident to prevent it. This poses an immediate health, safety, and personal right risks to the children in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISOR'S NAME: Christina GabelmanTELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Anomeh EivazianTELEPHONE: (323) 981-3391
LICENSING EVALUATOR SIGNATURE:

DATE: 03/15/2023
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/15/2023
LIC9099 (FAS) - (06/04)
Page: 5 of 5