198015711-9-4-2019-54-CC-TCON-BGER2H-20190927123823

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198015711
Report Date: 09/04/2019
Date Signed: 09/04/2019 10:49:17 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/16/2019 and conducted by Evaluator Tiffanie Tran

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20190716163243

FACILITY NAME:	KIDS FIRST LEARNING CENTER - DOWNEY		FACILITY NUMBER:	198015711
ADMINISTRATOR:	CYNTHIA SAENZ		FACILITY TYPE:	850
ADDRESS:	13200 COLUMBIA AVENUE		TELEPHONE:	(562) 803-0400
CITY:	DOWNEY	STATE: CA	ZIP CODE:	90242
CAPACITY:	144	CENSUS: 84	DATE:	09/04/2019
		UNANNOUNCED	TIME BEGAN:	08:10 AM
MET WITH:	Lead Supervisor		TIME COMPLETED:	10:50 AM

ALLEGATION(S):

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Personal Rights- Staff handled a child roughly and covered her with sand.
Personal Rights- Staff intimidated children with negative attitudes.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Tiffanie Tran arrived at the above facility to conduct an unannounced subsequent complaint inspection for the purpose of concluding the investigation of the aformentioned allegations. LPA met with Lead Superviosr and Site Supervisor.

Based upon the evidence obtained during the course of the investigation through interviews and observation, the evidence does not support, nor disprove the above allegations of a staff handled child rough when child was having a tantrum at the sand area and covered child with sand and none of the interviewed parties indiciated that staff intimidated children with negative attitudes occurred at the facility. Therefore, the allegations have been determined unsubstantiated. Unsubstantiated – A finding that the complaint is unsubstantiated means that although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred. The copy of this report was explained and issued to licensee.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR NAME: Tiffanie Tran	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 09/04/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/04/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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