<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198015711
Report Date: 05/06/2019
Date Signed: 08/21/2019 04:26:51 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/06/2018 and conducted by Evaluator Karen Chambers
PUBLIC
COMPLAINT CONTROL NUMBER: 33-CC-20181206103910
FACILITY NAME:KIDS FIRST LEARNING CENTER - DOWNEYFACILITY NUMBER:
198015711
ADMINISTRATOR:CYNTHIA SAENZFACILITY TYPE:
850
ADDRESS:13200 COLUMBIA AVENUETELEPHONE:
(562) 803-0400
CITY:DOWNEYSTATE: CAZIP CODE:
90242
CAPACITY:144CENSUS: 73DATE:
05/06/2019
UNANNOUNCEDTIME BEGAN:
09:30 AM
MET WITH:Lizabeth Aguirre Site SupervisorTIME COMPLETED:
11:35 AM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Child sustained an unexplained injury while in care.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
This complaint inspection was conducted by Complaint Specialist - LPA Karen Chambers who met with Lizabeth Aguirre Site Supervisor for the purpose of conducting interviews and providing the finding for the above pending allegation.

During the course of this investigation, interviews were conducted with Staff and day-care children. Documents from other agencies were also obtained and reviewed. There were no disclosures made by the day-care children during their interviews. Statements made by child #1 during their interview were inconsistent. Staff including the staff member in question denied having hurt or seen anyone hurt child #1. Staff had no knowledge of any injury having been sustained by chid #1.

Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore at this time the above allegation is unsubstantiated
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)981-3368
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2019
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 33-CC-20181206103910
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: KIDS FIRST LEARNING CENTER - DOWNEY
FACILITY NUMBER: 198015711
VISIT DATE: 05/06/2019
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
The notice of site visit was posted where the parent/guardian of children enter and exit the facility. This notice shall remain posted for 30 consecutive days. Failure to maintain posting as required will result in a $100.00 civil penalty.

Exit interview conducted with the Site Supervisor, during which appeal rights were explained. A copy of the appeal rights (LIC9058 01/16) were provided. The Site Supervisors signature on this report acknowledges receipt of her rights.

SUPERVISOR'S NAME: Adriana HernandezTELEPHONE: (323) 981-3362
LICENSING EVALUATOR NAME: Karen ChambersTELEPHONE: (323)981-3368
LICENSING EVALUATOR SIGNATURE:

DATE: 05/06/2019
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 05/06/2019
LIC9099 (FAS) - (06/04)
Page: 2 of 2