198015866-4-6-2021-33-CC-ACHO-C247BV-20210414213145

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198015866
Report Date: 04/06/2021
Date Signed: 04/06/2021 12:07:35 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/24/2021 and conducted by Evaluator Jose Guzman

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20210224121214

FACILITY NAME:	LAD N LASSIE PRESCHOOL & INFANT		FACILITY NUMBER:	198015866
ADMINISTRATOR:	ANN DAVIS		FACILITY TYPE:	830
ADDRESS:	12620 BROADWAY STREET		TELEPHONE:	(562) 945-6466
CITY:	WHITTIER	STATE: CA	ZIP CODE:	90601
CAPACITY:	40	CENSUS: 19	DATE:	04/06/2021
		UNANNOUNCED	TIME BEGAN:	10:03 AM
MET WITH:	Director, Doris Alvarez		TIME COMPLETED:	10:30 AM

ALLEGATION(S):

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Daycare child was bit by another child while in care
Staff demonstrated inappropriate form of discipline

INVESTIGATION FINDINGS:

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On April 6, 2021 at 10:03 a.m., Licensing Program Analyst (LPA) Jose Guzman, contacted Director, Doris Alvarez, via telephone due to COVID-19 and precautionary measures in order to provide the findings of the complaint investigation. At 10:05 a.m., the call was transferred into a FaceTime tele-inspection. LPA explained that the purpose of this inspection is to provide the Director with complaint findings. During this tele-inspection the Director took LPA on a virtual tour of the facility. There were 19 children observed to be present at the facility during this tele-inspection.

Personal Rights/ Daycare child bit: Based on the evidence obtained during the course of the investigation through interviews and record reviews the evidence does not support, nor disprove the above allegation that a daycare child was bit by another child while in care. Complainant did not provide information as to the child being bit.

*Report continues on the next page*

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jose Guzman	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 04/06/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2021

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20210224121214

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LAD N LASSIE PRESCHOOL & INFANT	FACILITY NUMBER: 198015866
	VISIT DATE: 04/06/2021

NARRATIVE

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LPA was unable to verify if the perpetrator was a habitual biter and/or if issue had been addressed. According to S4 there was a child that was terminated from the program due to biting. P1 and P5 disclosed that their child was bit at the facility multiple times. However, LPA is unable to determine if the child bit was the complainant’s child. Complainant did not provide child’s name. Therefore, the allegation has been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

Personal Rights /Staff used inappropriate discipline: According to complaint, child name unknown possibly 18 months old and period time unknown, was engaged in an inappropriate form of discipline after child displayed aggressive behavior. LPA was unable to interview subject of the investigation as the identity of the alleged victim was not disclosed. LPA interviewed S2, S3, S4 which stated that time out is not a form of discipline but instead remove child from situation and explain why child should behave and treat others with respect. S4 indicated that they might send a child to S1 to cool down, have a change of scenery, and to help them cope with the situation. However, S1 indicated that for the most part, children are talked to and at times an 18-month-old child can be asked to sit on a chair for a minute or two for timeout. According to S1, children are taken to S1’s office when this occurs. Therefore, the allegation has been determined to be unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview has been conducted with Director, Doris Alvarez. Appeal Rights were verbally explained to the Director. A copy of this report has been signed by LPA Jose Guzman. This report along with the Appeal Rights will be e-mail to the Director, who understands that an electronic “Read Receipt” and/or confirmation of receipt of the e-mail confirms receipt of the report and constitutes an electronic signature. The Director agrees to sign the bottom of each page of the LIC 9099 and return the originals to LPA Jose Guzman in-person or via U.S. Mail. A Notice of Site Visit was not provided to Director since a physical inspection was not conducted.

SUPERVISOR'S NAME: Ana Chico	TELEPHONE: (323) 981-3374
LICENSING EVALUATOR NAME: Jose Guzman	TELEPHONE: (323) 981-3350
LICENSING EVALUATOR SIGNATURE:	DATE: 04/06/2021

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/06/2021

LIC9099 (FAS) - (06/04)

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