198015866-3-23-2022-33-CC-CGUA-CD9SZT-20220407141941

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198015866
Report Date: 03/23/2022
Date Signed: 03/23/2022 11:22:32 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/04/2022 and conducted by Evaluator Nolan Tcheng

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20220204084718

FACILITY NAME:	LAD N LASSIE PRESCHOOL & INFANT		FACILITY NUMBER:	198015866
ADMINISTRATOR:	ANN DAVIS		FACILITY TYPE:	830
ADDRESS:	12620 BROADWAY STREET		TELEPHONE:	(562) 945-6466
CITY:	WHITTIER	STATE: CA	ZIP CODE:	90601
CAPACITY:	40	CENSUS: 26	DATE:	03/23/2022
		UNANNOUNCED	TIME BEGAN:	10:15 AM
MET WITH:	Doris Alvarez - Owner		TIME COMPLETED:	11:25 AM

ALLEGATION(S):

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Food Service

INVESTIGATION FINDINGS:

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Licensing Program Analysts (LPAs) Nolan Tcheng and Carolyn Tuba conducted an unannounced inspection for the purpose of delivering complaint findings. Upon arrival 10:25am, LPAs met with Licensee Doris Alvarez , to whom the purpose of the visit was explained. At 10:30am, LPAs was given a tour of the facility where there were children present at the time of inspection.

Census was taken. There were 6 children and 2 staff in Infant Room 0-12months, 8 children and 2 staff in Infant Room (14a) 1 yr olds, and 12 children and 4 staff in Infant Room (14b) 1.5 yr olds.

During the course of the investigation, Interviews were conducted with four staff members and six parents. LPA obtained documentation in the form of Child Care Roster, COVID-19 Protocols, Admission Contract, and Facility Employee handbook.

REPORT CONTINUES PAGE 1 of 2

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20220204084718

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: LAD N LASSIE PRESCHOOL & INFANT	FACILITY NUMBER: 198015866
	VISIT DATE: 03/23/2022

NARRATIVE

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Information from the complaint indicates that the facility does not feed the infants properly and props the bottle up when feeding infants.

During interview, Director states that staff hold the infant and hold their bottle while feeding. Staff #3 states that they hold the infant to feed, or if the infant is able, the infant will hold the bottle themselves to feed. LPAs discussed with Director to ensure that all staff understand that if they infant is to be bottle fed, that the bottle should never be propped up and should always be held by either a staff member or the infant themselves if capable. During today's tour, Licensing staff observed infants in Room 14a holding their own bottle and feeding themselves. Licensee states that we cover infant feeding and that "holding the babies' is important and was just discussed in the last meeting.

Parents made no disclosures regarding allegations.

Children were unable to be interviewed due to being of nonverbal age.

Based upon the evidence as presented above, this agency has investigated the allegation above and has determined that the allegation is Unsubstantiated. Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies are being cited for the allegations listed above

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative.

Exit interview was conducted with Licensee Doris Alvarez, at 11:00am, including a copy of the report.

END OF REPORT PAGE 2 of 2

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Nolan Tcheng	TELEPHONE: (323) 240-6201
LICENSING EVALUATOR SIGNATURE:	DATE: 03/23/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2022

LIC9099 (FAS) - (06/04)

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