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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 198016360
Report Date: 02/10/2021
Date Signed: 02/10/2021 03:32:35 PM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/23/2020 and conducted by Evaluator Denise Gibbs
COMPLAINT CONTROL NUMBER: 54-CC-20201123092306
FACILITY NAME:SANABRIA FAMILY CHILD CAREFACILITY NUMBER:
198016360
ADMINISTRATOR:SANABRIA, LEONORFACILITY TYPE:
810
ADDRESS:TELEPHONE:
(323) 758-7124
CITY:LOS ANGELESSTATE: CAZIP CODE:
90037
CAPACITY:12CENSUS: 11DATE:
02/10/2021
UNANNOUNCEDTIME BEGAN:
01:00 PM
MET WITH:Leonor Sanabria, LicenseeTIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Licensee not watching daycare children.
Licensee yells at children.
INVESTIGATION FINDINGS:
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This was a complaint inspection conducted by Denise Gibbs, Licensing Program Analyst (LPA) on 2/10/21 at 1:00PM. Due to COVID-19 and precautionary measures, this complaint was conducted with Leonor Sanabria, Licensee via Whatsapp for the purpose of delivering findings.

During the course of this investigation, LPA interviewed Licensee, assistants, parents, children, and other relevant adults. All pertinent documentation was collected. Licensee, children, and assistants confirm that licensee does leave the day care to run errands during the day when needed. Per interviews she is gone for a short amount of time and it is not everyday. LPA observed that facility has three qualified assistants to care for the children in the absence of the licensee. No disclosures were made regarding the licensee yelling at the children. Licensee stated that they do use a firm tone when talking about something serious, but they do not yell. Children interviewed informed that the staff at the facility do not yell at them.
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Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise GibbsTELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2021
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 54-CC-20201123092306
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754
FACILITY NAME: SANABRIA FAMILY CHILD CARE
FACILITY NUMBER: 198016360
VISIT DATE: 02/10/2021
NARRATIVE
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Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove
the alleged violation(s) did or did not occur, therefore the allegation is unsubstantiated.

No deficiencies will be cited today 2/10/21.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Licensee, Leonor Sanabria, via WhatsApp, during which appeal rights were explained. This report along with a copy of the appeal rights (Spanish) will be sent to the licensee via email with a confirmation of receipt of email, which will act as the Licensee's signature. -----------PAGE 2
SUPERVISOR'S NAME: Trevino CochranTELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Denise GibbsTELEPHONE: (323) 558-2794
LICENSING EVALUATOR SIGNATURE:

DATE: 02/10/2021
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/10/2021
LIC9099 (FAS) - (06/04)
Page: 2 of 2