198016399-3-5-2020-54-CC-BVON-BQQNP5-20200619103744

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198016399
Report Date: 03/05/2020
Date Signed: 03/05/2020 09:09:09 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/27/2020 and conducted by Evaluator Susann Sanchez

PUBLIC

COMPLAINT CONTROL NUMBER: 54-CC-20200127134239

FACILITY NAME:	GRIFFIN FAMILY CHILD CARE		FACILITY NUMBER:	198016399
ADMINISTRATOR:	GRIFFIN, ARIANA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(562) 253-7559
CITY:	LONG BEACH	STATE: CA	ZIP CODE:	90804
CAPACITY:	14	CENSUS: 3	DATE:	03/05/2020
		UNANNOUNCED	TIME BEGAN:	07:50 AM
MET WITH:	Ariana Griffin, Licensee		TIME COMPLETED:	09:30 AM

ALLEGATION(S):

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Licensee is operating out of ratio
Provider did not ensure day care child received adequate water
Provider inappropriately restrained children in care

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Susann Sanchez conducted an unannounced complaint inspection for the purpose of delivering the findings for the above allegations. LPA met with Licensee Ariana Griffin who guided the LPA on a tour of the facility. During the time of the inspection, there was a total one infant and two children with two staff member.

During the course of the investigation, LPA Sanchez conducted interviews with Licensee, staff, children and parents. LPA also took pictures and collected documentation thought-out the course of the investegation. Serval attempts were made to interview complainant, however complainant did not response to emails or phone calls.

Allegation #1, Complainant/ RP (reporting party) alleged she/he stated that Licensee is operating out of ratio. Based on statements made by parents, staff, and LPA's observations no disclousres were made. The LPA is unable to determine whether the allegation actually occurred. LPA was at the facility on three different visit and LPA did not observed facility being over ratio. LPA is unable to determine whether the allegation actually occurred since LPA was unable to make contact with RP.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Susann Sanchez	TELEPHONE: (323) 981-3366
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20200127134239

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: GRIFFIN FAMILY CHILD CARE	FACILITY NUMBER: 198016399
	VISIT DATE: 03/05/2020

NARRATIVE

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Allegation #2: Complainant/ RP alleged she/he observed staff fail his/her children by not giving them adequate water. Based on statements made by parents, staff, and children, the licensee teaches children how to use cups once children turn 18 months and children under 18 months use sippy cups. All parties have all stated that water is given out thought out the day. LPA is unable to determine whether the allegation actually occurred since LPA was unable to make contact with RP.

Allegation #3: Complainant alleged she/he observed provider inappropriately restrained children in care.
Complainant stated that she/he observes children restrain in chair at the facility. LPA has observed children in age - appropriate chairs during feeding and circle time. No discourses were made by staff, parents, and children. All parties stated that they do not see children restrained. Licensee and staff state if children do not want to sit down in the chairs, then they do not force them too. All staff and parents interviewed made no disclosures. LPA is unable to determine whether the allegation actually occurred since LPA was unable to make contact with RP.

Although the allegations may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation(s) did or did not occur, therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00. Exit interview was conducted with Ariana Griffin, Licensee, including, but not limited to Provider Rights, Appeal Procedures. Appeal Rights were given and explained.

SUPERVISOR'S NAME: Brandi VanOosten	TELEPHONE: (323) 981-3365
LICENSING EVALUATOR NAME: Susann Sanchez	TELEPHONE: (323) 981-3366
LICENSING EVALUATOR SIGNATURE:	DATE: 03/05/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/05/2020

LIC9099 (FAS) - (06/04)

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