198016424-1-15-2025-33-CC-CGAN-DDKT5Q-20250204132556

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198016424
Report Date: 01/14/2025
Date Signed: 01/15/2025 07:30:25 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/14/2024 and conducted by Evaluator Mary Silva

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20241114153612

FACILITY NAME:	KIDDIE ACADEMY OF GLENDORA		FACILITY NUMBER:	198016424
ADMINISTRATOR:	BETH HOLMES		FACILITY TYPE:	840
ADDRESS:	1339 SOUTH GRAND AVENUE		TELEPHONE:	(626) 691-0242
CITY:	GLENDORA	STATE: CA	ZIP CODE:	91740
CAPACITY:	27	CENSUS: 7	DATE:	01/14/2025
		UNANNOUNCED	TIME BEGAN:	03:30 PM
MET WITH:	Assistant Director Florence Banda		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff do not provide adequate food service resulting in day care children developing food poisoning.

INVESTIGATION FINDINGS:

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On 01/14/25 Licensing Program Analysts (LPAs) Mary Silva and Mariah Aguirre conducted a subsequent complaint inspection to conclude the investigation regarding the above complaint allegation. LPA(s) met with assistant director Florence Banda, who were guided on a tour of the facility. Census was taken. LPA(s) observed 7 children with 1 staff.

Complainant alleged staff do not provide adequate food service resulting in day care children developing food poisoning.

During this investigation, LPA(s) obtained a copy of the facility roster, parent handbook, food menus for the months of October and November 2024, LPA(s)reviewed file for kitchen staff, photographs were taken of the food preparation areas in the kitchen, food items in refrigerator, and restroom in school age classroom. Interviews were conducted with the assistant director, staff, parents, and day care children.
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Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Mary Silva	TELEPHONE: (323) 558-2711
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20241114153612

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
L.A. DAY CARE-EAST, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: KIDDIE ACADEMY OF GLENDORA	FACILITY NUMBER: 198016424
	VISIT DATE: 01/14/2025

NARRATIVE

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In addition, licensing staff obtained copies of the agenda and sign in sheets for a staff development training pertaining to protocols and regulations on the food program conducted November 2024.

The department has investigated the allegation mentioned above and there were no disclosures made during interviews or in documentation's obtained to corroborate with the allegation.

Although the allegations may have happened or are valid there is not a preponderance of evidence to prove the alleged violations did or did not occur. The evidence to prove something happened is equal to and has just as much convincing weight that it did not happen therefore the allegations are unsubstantiated.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with assistant director Florence Banda, report was provided, and Appeal Rights were given.

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SUPERVISOR'S NAME: Christina Gabelman	TELEPHONE: (323) 981-3380
LICENSING EVALUATOR NAME: Mary Silva	TELEPHONE: (323) 558-2711
LICENSING EVALUATOR SIGNATURE:	DATE: 01/14/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/14/2025

LIC9099 (FAS) - (06/04)

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