198016429-1-16-2020-54-CC-TCON-BLXPYM-20200219104408

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198016429
Report Date: 01/16/2020
Date Signed: 01/16/2020 12:16:56 PM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/12/2019 and conducted by Evaluator Dayna Chambers

COMPLAINT CONTROL NUMBER: 54-CC-20191212091347

FACILITY NAME:	OCHOA FAMILY CHILD CARE		FACILITY NUMBER:	198016429
ADMINISTRATOR:	OCHOA, ROSA		FACILITY TYPE:	810
ADDRESS:			TELEPHONE:	(323) 846-8520
CITY:	LOS ANGELES	STATE: CA	ZIP CODE:	90011
CAPACITY:	14	CENSUS: 5	DATE:	01/16/2020
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Rosa Ochoa, Licensee		TIME COMPLETED:	12:30 PM

ALLEGATION(S):

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Personal RIghts - Caregiver handled child in an inappropriate manner.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Dayna Chambers conducted an unannounced complaint inspection to deliver findings for the above allegation that caregiver handled child in an inappropriate manner. LPA met with licensee, Rosa Ochoa, who assisted with the inspection. Upon arrival, there were 5 children in care. .

During the course of this investigation, LPA interviewed Resource & Referral Agency, Licensee, and parents. There were no witnesses or disclosures regarding the above allegations.

Licensee stated that child had come to the facility when he was ill with cold/flu. Licensee stated that child kept touching and scratching at his ear the whole day while in care causing the ear to turn red. The licensee suspected an ear infection. The licensee took the child’s temperature and the child was not hungry due to illness during his care. The parent did not come inside to pick up the child. The next day, the parent stated they had a court date and it was the children’s last day with that parent and would not be attending the Ochoa FCCH. The parent never said anything was wrong with the child on that day.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna Chambers	TELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2020

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 54-CC-20191212091347

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CENTER DR 200B
MONTEREY PARK, CA 91754

FACILITY NAME: OCHOA FAMILY CHILD CARE	FACILITY NUMBER: 198016429
	VISIT DATE: 01/16/2020

NARRATIVE

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LPA learned the children went back to their original parents because one child needed one on one and smaller environment for care due to hyperactivity and being overwhelmed.

Parent and children were not available for interviews - anonymous

Based on interviews conducted, the above allegation is unsubstantiated. Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore these allegations are unsubstantiated.

At this time, the licensee is in compliance with California Code of Regulations Title 22. No deficiencies cited.

The Notice of Site Visit (LIC 9213) – must remain posted for 30 days during the hours of operation after each site visit made by a licensing representative. Failure to maintain posting as required will result in a civil penalty of $100.00.

Exit interview was conducted with Rosa Ochoa, Licensee, including, but not limited to Appeal Procedures, Site Visit and Initial Appeal Rights.

SUPERVISOR'S NAME: Trevino Cochran	TELEPHONE: (323) 981-3385
LICENSING EVALUATOR NAME: Dayna Chambers	TELEPHONE: (323) 558-2962
LICENSING EVALUATOR SIGNATURE:	DATE: 01/16/2020

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/16/2020

LIC9099 (FAS) - (06/04)

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