198016641-11-5-2019-33-CC-CGUA-BJ5QS2-20191121112449

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 198016641
Report Date: 11/05/2019
Date Signed: 11/05/2019 11:48:07 AM

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/06/2019 and conducted by Evaluator Ariel Almazan

PUBLIC

COMPLAINT CONTROL NUMBER: 33-CC-20190906123515

FACILITY NAME:	FIRST CHRISTIAN CHURCH CHILD DEVELOPMENT CENTER		FACILITY NUMBER:	198016641
ADMINISTRATOR:	GALLEANO, VIRGINIA		FACILITY TYPE:	840
ADDRESS:	1751 NORTH PARK AVENUE		TELEPHONE:	(909) 629-3636
CITY:	POMONA	STATE: CA	ZIP CODE:	91768
CAPACITY:	15	CENSUS: 0	DATE:	11/05/2019
		UNANNOUNCED	TIME BEGAN:	08:45 AM
MET WITH:	Cristina Gomez		TIME COMPLETED:	10:00 AM

ALLEGATION(S):

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Qualifications: The Director is often absent.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Ariel Cazares conducted a complaint inspection to the facility. LPA met with Director Cristina Gomez. The school-age program is currently not operating and there were no children in care.

LPA conducted and concluded an investigation into the above allegation. LPA conducted interviews with the complainant, facility staff, and other individuals. Per complainant, the Director is not present in the facility and does not have a set schedule. Per complainant the director goes on vacation and does not leave anyone in charge, yet when interviewed the complainant stated there are team leads to cover in her absence.

Per interviews conducted, there were conflicting statements about the director's schedule, yet there were several corrorborations that the director is avaialble for the majority of the day. In her absence, there are team leads (teachers) who are available. Per interviews when the director is absent the staff are informed. LPA observed during all inspections the director present in the facility.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Ariel Almazan	TELEPHONE: (323) 981-2949
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2019

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 33-CC-20190906123515

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 1000 CORPORATE CNTR DR. 200-B
MONTEREY PARK, CA 91754

FACILITY NAME: FIRST CHRISTIAN CHURCH CHILD DEVELOPMENT CENTER	FACILITY NUMBER: 198016641
	VISIT DATE: 11/05/2019

NARRATIVE

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Although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violation did or did not occur, therefore the allegation is unsubstantiated. LPA was unable to determine that the director is not compliant with being on the premises during hours of operation.

Exit interview conducted with Director Cristina Gomez was conducted. A copy of this report and appeal rights were provided.

A "Notice of Site Visit" and copy of the report was issued. Notice of Site Visit must remain posted for 30 days. Failure to do so will result in a $100.00 civil penalty.

SUPERVISOR'S NAME: Claudia Guangorena	TELEPHONE: (323) 981-3417
LICENSING EVALUATOR NAME: Ariel Almazan	TELEPHONE: (323) 981-2949
LICENSING EVALUATOR SIGNATURE:	DATE: 11/05/2019

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/05/2019

LIC9099 (FAS) - (06/04)

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